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HUMAN RESOURCES | Staff Reporter, UK
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MOD Pizza appoints new chief operating officer

Industry veteran, Paul Twohig, is announced COO for MOD pizza effective immediately.

As the COO of MOD, Twohig will bring a wealth of experience growing global brands as the company continues its rapid expansion in the US and abroad. Twohig, who has served on MOD’s Advisory Board since 2008, has 4 years of experience as president of Dunkin’ Donuts, senior vice president at Starbucks, and COO and executive vice president at Panera Bread.

Chris Schultz, former senior vice president of operations, will take on the new role of senior vice president international to lead MOD’s development abroad.

Twohig most recently served as president of Dunkin’ Donuts, where he led US and Canadian operations, franchising and store development for more than 8,500 Dunkin’ Donuts locations. During his tenure with Dunkin’, he oversaw the development of over 2,000 new restaurants, launched six new international markets, served as interim President for Europe and Latin America, and was a member of the senior executive team that completed Dunkin’s IPO in 2011.

Before being president at Dunkin’ Donut, Twohig was chief operating officer and executive vice president of Panera Bread responsible for company and franchise operations. He also worked at Starbucks as vice president and general manager leading the company’s expansion into the UK, and then as senior vice president of western operations, where he oversaw retail operations and restaurant development for more than 1,200 stores in the Western US and Canada. Twohig returned to Starbucks in 2005 as senior vice president of eastern division, leading over 3,000 cafés in 35 states.

“Ally and I first met Paul in 1998 when Starbucks acquired Seattle Coffee Company, the coffee business we built in the UK. He has been a friend and trusted advisor since then, including helping us as we developed the plan to launch MOD in 2008. Not only will Paul bring world-class experience and expertise to the team as we continue our journey of building the leading fast casual pizza brand in the world, but he will also be a fantastic champion for our culture and mission of using the business as a platform to make a positive social impact,” said Scott Svenson, co-founder and CEO of MOD.

“Ally and I could not be happier to welcome Paul onto the MOD team. We are also extremely grateful for the leadership Chris Schultz has provided over the past seven years and are excited about the opportunities he will be pursuing to introduce MOD to markets outside the US.”

Twohig said, “This is an exciting time to be involved with MOD. I am thrilled to put my energy behind another brand that is not only the leader in its segment, but is wholly committed to building a people-first culture. To be able to work in an industry that I love, and make a positive impact on individual lives and communities is an incredible opportunity for me – and worth delaying retirement for a few more years!”

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