LEGAL | Staff Reporter, UK

Scotland tightens restrictions on click and collect, takeaway

Outdoor alcohol consumption is also banned.

Scotland announced it will tighten restrictions on takeaway and click and collect in an attempt to halt the spread of the coronavirus.

Set to come into force this weekend, hospitality businesses operating a takeaway service can no longer allow customers indoors.

Click and collect services offered by essential retailers can continue but will be suspended across retail other than for clothing and footwear stores, homeware stores, garden centres/plant nurseries, baby equipment shops, electrical goods (including repairs), key cutting and shoe repair shops and bookstores.

Restrictions banning the consumption of alcohol in public places will also be introduced.

The announcement comes after reports surfaced that hospitality businesses in England could be banned from offering takeaway and click-and-collect services​​ under tougher lockdown proposals being considered by ministers.

Millions potentially lost if click & collect closed
The NPD Group warned that closing click & collect would wipe lover £300 million a month from Britain’s takeaway trade.

In November 2020, total click & collect takeaway was worth £328 million, 13% of total spend on out of home eating in that month whereas app or online-only ordering in November 2020 was worth £131 million, 5% of total spend on all out of home eating.

In the 12 months to the said period, click & collect for takeaways was worth £2.9 billion, or 7% of total spend on out of home eating. It also grew 45% in the three months to November 2020 period, to represent 9% of total spend, as consumers switched buyer behaviour, and operators became more reliant on this order channel for trade during lockdowns and tiering.

In the three months to November 2020, the total takeaway market declined -7% to a value of £13.7 billion. That is 3.4 billion visits, NPD said, down -42% on 2019.

“The impact of a Government imposed closure of Click & Collect takeaway meals would be devastating to the restaurant trade, especially the small independents that so many Brits frequent up and down the country. Many of these operators have invested heavily to continue to provide takeaway meals to their customers during an extremely challenging time, and the public has responded by increasing their use of Click & Collect," NPD Group insights director for foodservice Dominic Allport said. "It’s no exaggeration to say that for the local restaurants particularly, Click & Collect is now the difference between survival and closure.”

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