This is the ninth consecutive year that the brand has won the honour.
Costa Coffee has been voted the ‘Nation’s Favourite Coffee Shop’ by Allegra’s independent panel of consumers, signifying the brand’s “enduring appeal as a pillar of the UK’s vibrant café community and its status as an integral part of the nation’s daily routine”.
The brand has also been named as the UK’s most ethical coffee shop, owing to the company’s “impressive” sustainability initiatives.
“Whether powering its roastery with 100% renewable energy, diverting over 7,000 tonnes of waste from landfill or removing 45 million plastic straws from its 2,600-plus stores, Costa Coffee’s sustainability credentials are impressive,” the Allegra World Coffee Portal report said.
“Last year Costa Coffee launched an industry-leading recycling initiative that pays waste management companies to recover and recycle takeaway cups. Over 65 million cups have been recycled since its launch, with other leading coffee and retail brands joining the scheme.”
Allegra World Coffee Portal is a global information platform specialising on the global coffee, café and related food-to-go sectors.
Costa Coffee was also commended for its use of 100% Rainforest Alliance Certified coffee and its support for the Costa Foundation to relieve poverty in coffee-growing communities.
Commenting on the achievement, Costa Coffee Managing Director, UK and Ireland, Jason Cotta, said: “We’re delighted to be awarded as the UK’s favourite coffee shop for the ninth consecutive year. It’s also incredibly rewarding to have been recognised for our sustainability work."
Allegra founder and CEO, Jeffrey Young, said: “Achieving this accolade for the ninth year running shows Costa Coffee truly resonates with British consumers up and down the country. It is a brand that is very much part of the fabric of British lifestyles and one which has cemented its role as the nation’s second living room.”
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