QSR Media UK Conference & Awards

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Gateway to the Entire QSR and Fast Casual Restaurant Industry in United Kingdom

Overview QSR Media UK Conference & Awards

The coronavirus pandemic flipped the QSR and fast casual restaurant industry on its head, permanently transforming how business is being done and how people are eating.

As we continue to navigate the challenges presented by this, what has the industry learned and what might the new normal look like?

This year, QSR Media Conference & Awards is bringing together the industry’s top decision makers for a day filled with networking opportunities, insights to inform, inspire and empower multi-site restaurant brands to successfully thrive in the post pandemic world.

The event is open to local and international restaurant brand executives, as well as vendors in the QSR community.

To check the awards page and nominate, click here.

 

Venue: The Waldorf Hilton, London

Event Day:
Jun 28, 2022

Watch our trailer for QSR Media UK Awards & Conference 2022

Why you must participate:

THRIVE

  • Discover first-hand insights from c-level executives on how the industry is approaching a post-pandemic future
  • The latest thoughts on safety, innovation and speed of service in drive-thru

ACCELERATE

  • Discover new ideas, emerging trends, unique innovations
  • Opportunity to get your questions answered live

Rosalind Hunter

Rosalind Hunter

Partner

Simon-Kucher & Partners

Guy Meakin

Guy Meakin

Interim Managing Director UK and Ireland

Pret A Manger

Mark Dempsey

Mark Dempsey

Global Consulting Director - Foodservice

GlobalData

Adam Parkinson

Adam Parkinson

Market Head, Europe

Jollibee Europe

Leo Bradshaw

Leo Bradshaw

Co-Founder & CEO

Peckwater Brands

Justin Gilbert

Justin Gilbert

Senior Operations Director

Papa John’s UK

Amit Pancholi

Amit Pancholi

Business Development Director

Papa John’s UK

Lee Nixon

Lee Nixon

Managing Director

Ole & Steen

Gemma Devyea

Gemma Devyea

People and Culture Coach

Neat Burger

Jonathan Dockrell

Jonathan Dockrell

Chief Business Officer

Camile Thai

Mark Hilton

Mark Hilton

CEO

PAUL UK

David Tester

David Tester

Marketing Director

Island Poké

 

Glenn Edwards

Glenn Edwards

Managing Director

Leon, powered by Centegra

Nick Liddle

Nick Liddle

Commercial Director

Vita Mojo

Steve Mangleshot

Steve Mangleshot

Global Executive Chef

Wagamama

Anthony Round

Anthony Round

Franchise Director

Burger & Sauce

Mays Elansari

Mays Elansari

Head of Marketing

Subway

Sahar Mahdavian

Sahar Mahdavian

Head of Marketing

E L & N London

Robin Mehta

Robin Mehta

CEO & Co-Founder

Virtual Hero

James Walton

James Walton

Chief Economist

IGD

Ulyana Guseva

Ulyana Guseva

Industry Manager

Waze

Jon Lake

Jon Lake

Managing Director

Chopstix

 

Events Programme

*Subject to change

08:15AM - 9:00 AM Networking Registration

9:00 AM - 9:30 AM  Macroeconomic Overview

How is the UK economy performing, and what are the implications for the years ahead. This session intends to provide an overview of the latest economic developments leaders need to know.

  • James Walton, Chief Economist, IGD

9:30 AM - 10:00 AM - Speaking Session

Doing innovation in 2022, according to Wagamama’s global executive chef. From changing up its menu to marketing activations, the past few years have pushed Wagamama to rethink how it does and views innovation. This is exemplified by its global executive chef Steve Mangleshot, who has been a critical piece of how the pan-Asian chain maintained brand awareness through engaging content. In this special session, we get a first-hand glimpse on how the chain does product development, content creation, and more.

  • Steven Mangleshot, Global Executive Chef, Wagamama

10:00 AM - 10:30 AM Leaders Panel

Our annual panel discussion for the movers and shakers of the industry, get a fresh pulse of what's happening, the trends they are seeing, and valuable perspectives on timely issues.

Panelists:

  • Adam Parkinson, Market Head, Europe, Jollibee Europe
  • Mark Hilton, CEO, PAUL UK
  • Lee Nixon, Managing Director, Ole & Steen
  • Jon Lake, Managing Director, Chopstix

more to come...

10:30 AM - 10:45 AM Gateway to Digital: Become A Brand Of The Future with Kiosks

Vita Mojo and KAM Media will walk the audience through their latest piece of consumer research, exploring the public’s perception of kiosks and digital ordering channels, and how you can harness these for your own brand.

  • Ed Anton, Head of Client Success, Vita Mojo and KAM Media

10:45 AM - 11:15 AM Morning Tea

11:15 AM - 11:30 AM Waze knows: The drivers of today and what’s fuelling their purchasing decisions

The car door shuts. The ignition starts. A driver sets off on their journey to a predefined destination. As a QSR brand, have you already missed your best opportunity to influence this individual? On Waze, there are 70k navigations to QSR locations everyday, nearly one every second. The landscape for drivers has altered over the past two years. Old assumptions about drivers, the way they behave and their motivations for doing so, can no longer be relied upon to base informed advertising decisions on. It’s time to take a fresh look.

  • Ulyana Guseva, Industry Manager, Waze

11:30 AM - 12:00 PM Trends Report

Find out the key trends that will provide your restaurant brands the most growth potential and assist you in crafting forward-thinking business strategies for 2022 and beyond.

  • Mark Dempsey, Global Consulting Director - Foodservice, GlobalData

12:00 PM - 12:30 PM People and Culture Panel

What should QSRs possess in order to cultivate a better working environment for their staff? Find out from our panel of executives as they discuss the key values for brands to succeed with a more vibrant and efficient workforce.

Panelists:

  • Justin Gilbert, Senior Operations Director, Papa John's UK
  • Gemma Devyea, People and Culture Coach, Neat Burger
  • Anthony Round, Franchise Director, Burger & Sauce

more to come...

12:30 PM - 12:45 PM Delivering an omnichannel strategy for 2022 and beyond: a LEON case study

Managing an omnichannel strategy has been a clear task for restaurants who want to thrive in the future, having been led by consumers into an era where convenience is paramount.

This meant proper integration of sales channels, revenue and inventory management with precision, accuracy and efficiency.

In this session, powered by Centegra, get lessons from healthy fast food brand LEON on how they have been able to balance managing channels whilst offering a top-notch restaurant experience.

  • Glenn Edwards, Managing Director, Leon, Powered by Centegra

12:45 PM - 02:15 PM Lunch Break and Awards Programme

02:15 PM - 02:45 PM Pricing in A Post-COVID Context

QSRs’ continuous adoption of digital experiences based on customer behaviours are resulting in increased complexity and differentiation in pricing strategies. In this session, find out how to take advantage of your data sets to develop dynamic pricing models to monetise particular opportunities.

  • Rosalind Hunter, Partner, Simon-Kucher & Partners

02:45 PM - 03:15 PM Marketing Panel

In various forms, technology continues to reshape how restaurant brands vie for consumers' attention. As this field continues to heat up, learn from a select group of restaurant executives on how to best navigate the ever-changing marketing world.

Moderator:

  • Nick Liddle, Commercial Director, Vita Mojo

Panelists:

  • Mays Elansari, Head of Marketing, Subway
  • Amit Pancholi, Business Development Director, Papa John’s UK
  • Sahar Mahdavian, Head of Marketing, E L & N London
  • David Tester, Marketing Director, Island Poké

more to come...

03:15 PM - 03:30 PM Afternoon Tea

03:30 PM - 04:00 PM Case Study: Brand Transformation

Since 2020, Pret has been rolling out its transformation strategy and says the business is now in a stronger position.

The programme includes Pret’s Coffee subscription, now used over a million times each week in the UK.

Pret also continues to grow its franchise partnerships across the UK and internationally, as well as expanding its retail product offer in supermarkets across the country.

How was the brand able to revitalise its brand in the COVID-19 age? Find out through their presentation.

  • Guy Meakin, Interim Managing Director UK and Ireland, Pret A Manger

04:00 PM - 04:30 PM Virtual Brands Panel

Delivery-only concepts sold exclusively online that are run on either existing restaurants or in standalone kitchens — have sprouted across markets as an opportunity for chains to maximise kitchen space, explore menu innovation, respond to growing food trends, and get a better bite of the off-premise space.

In this panel, find out from particular UK brands how they are thriving in this field and where it’s headed.

Panelists:

  • Leo Bradshaw, CEO & Co-Founder, Peckwater Brands
  • Jonathan Dockrell, Chief Business Officer, Camile Thai
  • Robin Mehta, CEO & Co-Founder, Virtual Hero 

more to come...

04:30 PM - 5:30 PM Cocktail Party with Red Bull Vodka Bar

5:30 PM End of Programme

Contact Us

For more details, contact:

Rose Ruiz

+65 3158 1386

rose@charltonmediamail.com

Rosalind Hunter

Rosalind Hunter

Partner

Simon-Kucher & Partners

Guy Meakin

Guy Meakin

Interim Managing Director UK and Ireland

Pret A Manger

Mark Dempsey

Mark Dempsey

Global Consulting Director - Foodservice

GlobalData

Adam Parkinson

Adam Parkinson

Market Head, Europe

Jollibee Europe

Leo Bradshaw

Leo Bradshaw

Co-Founder & CEO

Peckwater Brands

Justin Gilbert

Justin Gilbert

Senior Operations Director

Papa John’s UK

Amit Pancholi

Amit Pancholi

Business Development Director

Papa John’s UK

Lee Nixon

Lee Nixon

Managing Director

Ole & Steen

Gemma Devyea

Gemma Devyea

People and Culture Coach

Neat Burger

Jonathan Dockrell

Jonathan Dockrell

Chief Business Officer

Camile Thai

Mark Hilton

Mark Hilton

CEO

PAUL UK

David Tester

David Tester

Marketing Director

Island Poké

 

Glenn Edwards

Glenn Edwards

Managing Director

Leon, powered by Centegra

Nick Liddle

Nick Liddle

Commercial Director

Vita Mojo

Steve Mangleshot

Steve Mangleshot

Global Executive Chef

Wagamama

Anthony Round

Anthony Round

Franchise Director

Burger & Sauce

Mays Elansari

Mays Elansari

Head of Marketing

Subway

Sahar Mahdavian

Sahar Mahdavian

Head of Marketing

E L & N London

Robin Mehta

Robin Mehta

CEO & Co-Founder

Virtual Hero

James Walton

James Walton

Chief Economist

IGD

Ulyana Guseva

Ulyana Guseva

Industry Manager

Waze

Jon Lake

Jon Lake

Managing Director

Chopstix