In Focus

EXCLUSIVE: Customer dissatisfaction a risk worth almost £4 billion, study warns
Customers that have a good experience in a QSR spend more per visit.

Top News

Starbucks UK expands partnership with Uber Eats
Technology
12 hours ago
More people across London will be able to avail of the service this summer.
Crussh announces first site opening in partnership with Sodexo
Food Services
1 day ago
The new Crussh kiosk is located at City University.
Esquires Coffee to launch new store in Leicester
Fast casual
1 day ago
The site is opening on March 30.
Sainsbury's pizza kiosk trial with Zizzi ends
Food Services
1 day ago
The partnership lasted until earlier this year.
Papa John's opens in Clacton-on-Sea
Franchising
1 day ago
The site’s franchisees aim to attract holiday makers visiting the sights.
Italian gelato brand Badiani secures Fulham Road site
Fast casual
1 day ago
The brand is due to open their store in April.
KFC potentially facing another chicken shortage after main supplier quits: report
Food Services
1 day ago
Last year’s disruption was due to a switch from suppliers Bidvest Logistics to DHL.
Gourmet Burger Kitchen system-wide sales dip by 7%
Legal
1 day ago
Its owner is optimistic that remedial actions are gaining momentum.
Portuguese bakery Santa Nata to open two outlets in Covent Garden
Fast casual
1 day ago
The pastelarias will open in the next months.
Inquiry report on Australia's franchising sector: reactions from Brumby's founder, FCA, industry analysts
EXCLUSIVE | International
2 days ago
Stakeholders and industry analysts collectively welcomed the recently-released report on the franchising sector in Australia.

More News

McDonald's promotion tagged by a Labour MP as ‘grotesque'
1 day ago
Tom Watson has written to McDonald’s UK chief executive, calling for the Monopoly promotion to be discontinued.
Papa John's Whitley Bay under new management
2 days ago
The pizza brand’s Whitley Bay store in Newcastle upon Tyne will be under a new franchise owner.
Chop And Wok opens in Hall Green
1 week ago
The new Birmingham store is the brand’s eighth outlet.
Costa Coffee to rollout RTD drinks under The Coca-Cola Co
1 week ago
The new range of ready-to-drink beverages are set to launch mid-year.
KFC to relaunch once more in Israel
3 weeks ago
The fast food giant previously entered the country in past decades.
Muffin Break general manager Natalie Brennan issues statement on recent news.com.au article
3 weeks ago
Recent comments made by the executive went viral over the weekend.
Delivery Hero reports huge rise in revenues
5 weeks ago
Such earnings were ahead of previous forecasts.
KFC trolls Theresa May in newspaper ad
6 weeks ago
The ad featured a selection of deals from the fast food giant.
Burger and Lobster set to open in Singapore
6 weeks ago
This will be the London-based restaurant chain’s fifth Asian market following UAE, Thailand, Malaysia and Kuwait.
Feed It Back launches module that integrates social media comments to its platform
6 weeks ago
The move is aimed to provide operators "richer" insights and improving accountability.

Exclusive

EXCLUSIVE: Taco Bell's London comeback, and how they plan to expand their UK footprint
International president Liz Williams says the Mexican fast food chain is primed for significant growth opportunities in the city.
by Kevin Santos
6 Nov 2018
EXCLUSIVE: Gloria Jean's Coffees wants to disrupt the UK specialty coffee market
Find out why Retail Food Group thinks the country is a ‘perfect fit' for the brand's revamp.
by Staff Reporter
2 Jul 2018

People

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Casual Dining Group announces departure of CEO
Abokado appoints Kara Alderin as managing director
Greggs board director Allison Kirkby steps down
The Restaurant Group's Andy McCue steps down from CEO role
Just Eat appoints Alberto Rey Villaverde as chief data officer

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KFC's new concept store geared towards older consumers
Eat Street at 277B Church Street, Parrammata

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