Human Resources

The newly created role sees Miller lead the development and strategy of the brand’s customer proposition, marketing, digital transformation and management.

CEO Thomas Heier also revealed plans to expand the 147-strong UK chain.

Gavin Cox was named as his replacement.

The latest appointments reflect the brand’s “general strengthening of capability,” it said.

The chain’s director of growth and culture, Glenn Edwards, will be his successor.

Both executives will be charged with expanding the brands throughout new territories across Europe, South East Asia, the Middle East, Africa, and the Americas.

She was promoted from her position as vice president for marketing & food development.

Justin Gilbert was promoted to the chain’s UK senior operations director.

It currently employs more than 130,000 crew members in the two countries.

Drops in staff productivity are also a concern.

He has held senior roles in Shake Shack, Nando’s and Pizza Hut UK. 

The move comes amidst growing concerns about labour shortages after Brexit and COVID-19.

He held senior roles in both M&B and more recently Stonegate, where he headed up the Common Room and Sports Bar & Grill.

Positions will be available across almost 200 sites.

She founded Café Rouge with Roger Myers in 1989.

The chain reopened 118 of its restaurants on 12 April.