Human Resources

Cullen is promoted to the role from his current position at German Doner Kebab where he is currently the group’s franchise recruitment and development director.

Over the last year, he brought South Korean fried chicken brand Pelicana​​ and Japanese udon concept Kineya​​.

Hanna will take up the role from January 1.

This marks the second hiring spree of the year for the company.

The sector is refining their approaches to staff retention.

The coffee chain is also recruiting 2,000 more workers.

The newly created role sees Miller lead the development and strategy of the brand’s customer proposition, marketing, digital transformation and management.

CEO Thomas Heier also revealed plans to expand the 147-strong UK chain.

Gavin Cox was named as his replacement.

The latest appointments reflect the brand’s “general strengthening of capability,” it said.

The chain’s director of growth and culture, Glenn Edwards, will be his successor.

Both executives will be charged with expanding the brands throughout new territories across Europe, South East Asia, the Middle East, Africa, and the Americas.

She was promoted from her position as vice president for marketing & food development.

Justin Gilbert was promoted to the chain’s UK senior operations director.

It currently employs more than 130,000 crew members in the two countries.

Drops in staff productivity are also a concern.