Operations

Broken tech systems cost QSRs speed, accuracy, and loyalty

Consistency is critical to improving customer service.
5 days ago

Boss Pizza to open 100 new outlets by 2028

This move is expected to create 1,500 jobs.
6 days ago

Deep Blue Restaurants closes nine sites

Funds from the sales are being used to refurbish its key Harry Ramsden’s sites.

Coqfighter expands UK delivery reach with 10 new sites

This is in partnership with the restaurant and tech platform Growth Kitchen.

Pret A Manger unveils new shop format to boost regional expansion

The trial begins in June with openings in Broughty Ferry and Maidenhead.

Little Dessert Shop opens first dark kitchen in Preston

This comes amidst a rise in sales in the delivery and takeaway market.

KFC joins Deliveroo in new delivery partnership

KFC is now available on Deliveroo, reaching 924 stores nationwide by the end of May.

GDK, Hero Brands partners with True to support UK, international growth

Since its 2015 UK launch, GDK has expanded to over 145 UK and 170 global locations under Hero Brands.

Wimpy rolls out spicy menu with new dining format and deals

Menus have also been simplified, with separate booklets for breakfast, kids, and desserts.

Caprinos Pizza opens in Cambridge

The brand will open 20 new restaurants by the end of the year.

Chicking to open in Livingston

The brand will also hold a grand launch for the new restaurant.

Wingers spends £200k on new production unit

The goal is to support the group’s franchising strategies.

Costa Coffee opens first 24-hour drive-thru in Wales

Meanwhile, in-store service will be available daily from 6 a.m. to 10 p.m.