Operations

Greggs to trial ‘bitesize’ concepts in September

The new, smaller-sized bakeries will still have all of Greggs' iconic menu.

Chaiiwalla opens first service station format cafe

The format is launched via a pop-up that will be opened for three months.

QFM Group sells 21 Costa Coffee outlets to Sim Trava

This brings Sim Trava’s total Costa locations to 80.

Caprinos Pizza targets 18 new UK locations

To date, the brand operates a total of 110 UK outlets.

Broken tech systems cost QSRs speed, accuracy, and loyalty

Consistency is critical to improving customer service.

Boss Pizza to open 100 new outlets by 2028

This move is expected to create 1,500 jobs.

Deep Blue Restaurants closes nine sites

Funds from the sales are being used to refurbish its key Harry Ramsden’s sites.

Coqfighter expands UK delivery reach with 10 new sites

This is in partnership with the restaurant and tech platform Growth Kitchen.

Pret A Manger unveils new shop format to boost regional expansion

The trial begins in June with openings in Broughty Ferry and Maidenhead.

Little Dessert Shop opens first dark kitchen in Preston

This comes amidst a rise in sales in the delivery and takeaway market.

KFC joins Deliveroo in new delivery partnership

KFC is now available on Deliveroo, reaching 924 stores nationwide by the end of May.

GDK, Hero Brands partners with True to support UK, international growth

Since its 2015 UK launch, GDK has expanded to over 145 UK and 170 global locations under Hero Brands.

Wimpy rolls out spicy menu with new dining format and deals

Menus have also been simplified, with separate booklets for breakfast, kids, and desserts.