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Chatbots are being used by Boost Juice and other QSRs to disrupt the rules of customer engagement

From its inception, the conversation on the use of chatbots in 2018 continues to be a polarising subject.

Chatbots are being used by Boost Juice and other QSRs to disrupt the rules of customer engagement

From its inception, the conversation on the use of chatbots in 2018 continues to be a polarising subject.

What Operators Need to do to Ensure the Safety of their Supply Chain

Following the recent instance of companies breaching hygiene rules, the Food Standards Scotland and the Food Standards Agency announced the launch of a comprehensive review, the details of which we reported on here.

Chart of the Week: Non-deal visits in QSRs grow ahead of deal visits: NPD Group

The result from the recent NPD Group's study shows that 28% of visits to the out of home (OOH) market involve some form of deal or promotion.

Key takeaways from the IGD Food-to-Go Conference

IGD estimate the out of home market will be worth £17.4b in 2017, growing to £23.5b in 2022.

Costa Goes Global to Celebrate International Coffee Day, Signalling Possible New Menu Items

Costa have been trialling some novel flavours at a pop up in their Shelton Street store.

Why Paul Hollywood is on a roll

KNEAD opens at Euston Station, with plans for further outlets.

Meet the assurance company making big in-roads into the QSR market

SAI Global supports Risk Management within Quick Service Restaurants (QSR)

Meet the Assurance Company Making Big In-Roads into the QSR Market

SAI Global supports Risk Management within Quick Service Restaurants (QSR)