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Chatbots are being used by Boost Juice and other QSRs to disrupt the rules of customer engagement

From its inception, the conversation on the use of chatbots in 2018 continues to be a polarising subject.

Chatbots are being used by Boost Juice and other QSRs to disrupt the rules of customer engagement

From its inception, the conversation on the use of chatbots in 2018 continues to be a polarising subject.

What Operators Need to do to Ensure the Safety of their Supply Chain

Following the recent instance of companies breaching hygiene rules, the Food Standards Scotland and the Food Standards Agency announced the launch of a comprehensive review, the details of which we reported on here.

Chart of the Week: Non-deal visits in QSRs grow ahead of deal visits: NPD Group

The result from the recent NPD Group's study shows that 28% of visits to the out of home (OOH) market involve some form of deal or promotion.

Key takeaways from the IGD Food-to-Go Conference

IGD estimate the out of home market will be worth £17.4b in 2017, growing to £23.5b in 2022.

Costa Goes Global to Celebrate International Coffee Day, Signalling Possible New Menu Items

Costa have been trialling some novel flavours at a pop up in their Shelton Street store.

Why Paul Hollywood is on a roll

KNEAD opens at Euston Station, with plans for further outlets.

Weekly Global News Wrap Up: McDonald's to switch from Minute Maid to apple juice; Taco Bell uses black rice in new offerings; Fast food can protect against skin cancer, says study

Here is a summary of the most interesting QSR news stories of the week from around the world.

Meet the assurance company making big in-roads into the QSR market

SAI Global supports Risk Management within Quick Service Restaurants (QSR)

Meet the Assurance Company Making Big In-Roads into the QSR Market

SAI Global supports Risk Management within Quick Service Restaurants (QSR)

Weekly Global News Wrap Up: KFC makes use of virtual reality to train its cooks; Iceland's first commercial drone delivery system takes flight

Here is a summary of the most interesting QSR news stories of the week from around the world.

Social Media Wrap Up of the Week: Pod to launch avocado-based coffee cups; Pizza Hut offers 50% off on pizzas; LEON celebrates National Burger Day with 20% off on burgers

Find out what QSRs have been up to on social media this week.

Weekly Global News Wrap Up: Jack in a Box to bring robot-delivered goods to your doorstep; QSRs are raising the bar on breakfast menu

Here is a summary of the most interesting QSR news stories of the week from around the world.

Social Media Wrap Up of the Week: Wimpy commits to using free range eggs by year end; Busaba Eathai launches click and collect online; Chipotle offers 20% off on second online purchase

Find out what QSRs have been up to on social media this week.

Weekly Global News Wrap Up: Dunkin' Donuts to test-drive shorter name; Fast food sales grow faster than the US economy; Papa John's rolls out gluten-free crust

Here is a summary of the most interesting QSR news stories of the week from around the world.

Weekly Global News Wrap Up: McDonald's closes 43 Delhi outlets; Starbucks to launch first Uruguay outlet in 2018; Eating out in India becomes cheaper with GST

Here is a summary of the most interesting QSR news stories of the week from around the world.

SOCIAL MEDIA WRAP UP OF THE WEEK: Taco Bell to launch at Woking; Roosters Piri Piri outlets partner with UberEATS; Barburrito offers 20% off for students

Find out what QSRs were up to on social media last week.

Weekly Global News Wrap Up: Global Fast Food Market will amount to $645.0-B by 2020; Rice Market is poised to thrive with the rise of the QSR industry; Mcdonald's takes a risk by using fresh beef

Here is a summary of the most interesting QSR news stories of the week from around the world.