Executive insights

Readying your property to maximise trading potential: facilities management checklist essentials
19 Feb 19
Access Hospitality Business Development Manager Max Carruthers offers advice on using technology for facilities maintenance and putting your...
To tech or not to tech
19 Feb 19
Revenue Management Solutions Managing Director Philipp Laqué provides an overview of tech "revolutions" that brands should...
Restaurant sector can learn from pubs on rebalancing of supply and premiumisation, analyst says
12 Feb 19
Peter Backman also expects some well-known brands to join Patisserie Valerie "in becoming smaller, or to even disappear".
Are kiosks worth it for your restaurant?
29 Jan 19
RestoConnection discusses the benefits and challenges of installing self-service kiosks.
Earning positive restaurant reviews
15 Jan 19
QSR Automations Content Marketing Specialist Dylan Chadwick provides tips on how to guarantee "perfect" guest testimonials.
Looking ahead to the top tech trends for 2019
18 Dec 18
QSR Automations Vice President of Sales Ashley Sheppard looks at the tech-driven convenience options which are set to continue to influence modern...
Feeling your pain: how mobilising loyalty and payment reduces the pressure on hospitality operators
18 Dec 18
LOKE CEO Matthew Khoury makes the case for mobile to maximise returns.
The benefits for operators of becoming environmentally friendly
11 Dec 18
Sarah Munday, head of NPD at Mizkan, discusses how following a more environmentally-friendly approach also benefits the brands that abide by it...
Too much information? Top tips to avoid menu mishaps
27 Nov 18
Revenue Management Solutions Managing Director Philipp Laqué offers his take on getting a menu right for operators.
5 Ways to Keep Ahead in a Changing Food-to-Go Market
27 Nov 18
Market research company IGD lists down their learnings in their Food-To-Go 2018 event.
Trends set to soar this Christmas
12 Nov 18
Mizkan, the brand behind Branston and Sarson’s, advises operators on how they can capitalise on them during the season.
Ringing a bell: top tips in driving customer loyalty
22 Oct 18
With new restaurants opening what seems like every other day and more and more shoppers going online, customer loyalty is becoming increasingly...
Brexit-proof your business, buying specialist warns
18 Oct 18
Hospitality and catering operators should take steps to ‘Brexit-proof' their businesses, buying specialist Lynx Purchasing advised....
Engineering seasonal menus: maximising margins for Christmas
2 Oct 18
Revenue Management Solutions managing director Philipp Laqué discusses how operators can ensure their menus are optimised to make a...
Fever pitch: spicing up menus to maximise summer trade
3 Jul 18
Written by Mizkan Head of Marketing Lorna Kimberley.
Responding to negative restaurant reviews
19 Jun 18
QSR Automations Content Marketing Specialist Dylan Chadwick offers advice for restaurant operators on how to deal with...
The Candy Crush Effect: four ways learning through gamification can help operators improve team engagement and productivity
6 Jun 18
elementsuite CEO Steve Elcock discusses why it's the future for engaging and developing teams within the hospitality industry.
How technology is triggering international restaurant trends
22 May 18
Nick Hucker, CEO of Preoday, says in the UK: We’re used to turning to the US to see what the latest market trends might be.
How to incorporate vegan menu items into QSRs and fast casual restaurants
15 May 18
Veganism has become one of the fastest growing lifestyle trends in recent years.
How dynamic pricing is changing the UK restaurant scene: Revenue Management Solutions
15 May 18
Written by Dora Furman, vice president, Revenue Management Solutions.
How businesses best utilise tech to deliver a memorable customer service
8 May 18
Tech offers a way to find new solutions to customer pain points, from managing queues to taking payments.
QSR Automations launches a display system for busy kitchens
16 Apr 18
Written by Lee Leet, CEO of QSR Automations.
Lynx Purchasing releases buying insights with new guide
29 Jan 18
The specialist is launching a new insight guide titled The Seven Habits of Highly Effective Purchasing Teams.
New Research Reveals How Operators Can Combat 'Meal Deal' Fatigue
23 Jan 18
The NPD Group shows that 28% of visits to the out of home (OOH) market involves some form of deal or promotion, this amounts to 3 billion visits a...
Eight tips to make the best use of time for busy restaurant operators
20 Nov 17
Written by Kevin Greene, International Product Manager, CBE Software.
Consuming two burgers is healthier than adding a side of fries, says nutritionist
14 Nov 17
Nutritionist and registered dietitian Emily Field encourages clients to think about macronutrients when they choose a meal.
Exclusive: New Research Highlights the Growing Importance of Burgers in the Out of Home Market
14 Nov 17
The NPD Group has revealed burgers are the second food product ordered in the foodservice industry, behind sandwiches.
Survive or Die – the do's and dont's of re-branding hospitality businesses
13 Nov 17
Written by Philip Harrison, president and managing director of Harrison.
10 tips on what consumers look for in a restaurant: the ENTERTAINER
2 Nov 17
Written by Mike Rich, global marketing director of the ENTERTAINER.
The cuisine types offering opportunities across Europe
31 Oct 17
Times are getting tougher in the QSR and fast casual space, with recent weeks seeing reports of GBK pulling back on expansion plans and Byron...
EXCLUSIVE: What shoppers want from food-to-go
24 Oct 17
Here, IGD’s Shopper Insight Manager, Rhian Thomas, takes a look at what shoppers want from their food-to-go purchases beyond food and drink...
EXCLUSIVE: Crepeaffaire talks product innovation and their ambitious plans for the UK and beyond
17 Oct 17
QSR Media spoke with Crepeaffaire to discuss the brand's footprint, and plans for new products and expansion in the UK and abroad.
How to find funding in the restaurant sector
15 Aug 17
Find out what Livingbridge advises for a restaurant operator looking to grow.
5 tips for hospitality operators to future proof their EPoS system
28 Jul 17
Operators are now tapping into technology to streamline their activities.
5 tips from Revenue Management Solutions to help operators deal with the rise of the Living Wage
20 Jul 17
As uncertainty brought by Brexit sets in, the UK finds itself in turbulence.
Starbucks Brew Up a Healthy Profit
4 Jul 17
Starbucks Coffee Company, EMEA, filed accounts for the year ending October 2, 2016.
EXCLUSIVE: How Leon Make Their Brand Sing
9 May 17
Following on from the opening of Leon's West End singing restaurant, QSR sat down with Brand and Marketing Director Kirsty Saddler to find out...
EXCLUSIVE: Telepizza Discuss Their Ambitious Plans for the UK Market
24 Apr 17
Following on from the announcement of Telepizza's first UK store, QSR spoke with Giorgio Minardi, International President of Telepizza, about...
EXCLUSIVE: How Subway's Proving They're About More than Just Subs
18 Apr 17
2017 is going to be a busy one for Subway as they are looking to introduce a raft of new products to freshen up their menu and compete more...
A conversation with new Starbucks CEO Kevin Johnson
4 Apr 17
Kevin Johnson counts a timepiece from the late 19th century and a book from the early 21st century among his most treasured possessions.

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