Executive insights

Responding to negative restaurant reviews
19 Jun 18
QSR Automations Content Marketing Specialist Dylan Chadwick offers advice for restaurant operators on how to deal with...
The Candy Crush Effect: four ways learning through gamification can help operators improve team engagement and productivity
6 Jun 18
elementsuite CEO Steve Elcock discusses why it's the future for engaging and developing teams within the hospitality industry.
How technology is triggering international restaurant trends
22 May 18
Nick Hucker, CEO of Preoday, says in the UK: We’re used to turning to the US to see what the latest market trends might be.
How to incorporate vegan menu items into QSRs and fast casual restaurants
15 May 18
Veganism has become one of the fastest growing lifestyle trends in recent years.
How dynamic pricing is changing the UK restaurant scene: Revenue Management Solutions
15 May 18
Written by Dora Furman, vice president, Revenue Management Solutions.
How businesses best utilise tech to deliver a memorable customer service
8 May 18
Tech offers a way to find new solutions to customer pain points, from managing queues to taking payments.
QSR Automations launches a display system for busy kitchens
16 Apr 18
Written by Lee Leet, CEO of QSR Automations.
Lynx Purchasing releases buying insights with new guide
29 Jan 18
The specialist is launching a new insight guide titled The Seven Habits of Highly Effective Purchasing Teams.
New Research Reveals How Operators Can Combat 'Meal Deal' Fatigue
23 Jan 18
The NPD Group shows that 28% of visits to the out of home (OOH) market involves some form of deal or promotion, this amounts to 3 billion visits a...
Eight tips to make the best use of time for busy restaurant operators
20 Nov 17
Written by Kevin Greene, International Product Manager, CBE Software.
Consuming two burgers is healthier than adding a side of fries, says nutritionist
14 Nov 17
Nutritionist and registered dietitian Emily Field encourages clients to think about macronutrients when they choose a meal.
Exclusive: New Research Highlights the Growing Importance of Burgers in the Out of Home Market
14 Nov 17
The NPD Group has revealed burgers are the second food product ordered in the foodservice industry, behind sandwiches.
Survive or Die – the do's and dont's of re-branding hospitality businesses
13 Nov 17
Written by Philip Harrison, president and managing director of Harrison.
10 tips on what consumers look for in a restaurant: the ENTERTAINER
2 Nov 17
Written by Mike Rich, global marketing director of the ENTERTAINER.
The cuisine types offering opportunities across Europe
31 Oct 17
Times are getting tougher in the QSR and fast casual space, with recent weeks seeing reports of GBK pulling back on expansion plans and Byron...
EXCLUSIVE: What shoppers want from food-to-go
24 Oct 17
Here, IGD’s Shopper Insight Manager, Rhian Thomas, takes a look at what shoppers want from their food-to-go purchases beyond food and drink...
EXCLUSIVE: Crepeaffaire talks product innovation and their ambitious plans for the UK and beyond
17 Oct 17
QSR Media spoke with Crepeaffaire to discuss the brand's footprint, and plans for new products and expansion in the UK and abroad.
How to find funding in the restaurant sector
15 Aug 17
Find out what Livingbridge advises for a restaurant operator looking to grow.
5 tips for hospitality operators to future proof their EPoS system
28 Jul 17
Operators are now tapping into technology to streamline their activities.
5 tips from Revenue Management Solutions to help operators deal with the rise of the Living Wage
20 Jul 17
As uncertainty brought by Brexit sets in, the UK finds itself in turbulence.
Starbucks Brew Up a Healthy Profit
4 Jul 17
Starbucks Coffee Company, EMEA, filed accounts for the year ending October 2, 2016.
EXCLUSIVE: How Leon Make Their Brand Sing
9 May 17
Following on from the opening of Leon's West End singing restaurant, QSR sat down with Brand and Marketing Director Kirsty Saddler to find out...
EXCLUSIVE: Telepizza Discuss Their Ambitious Plans for the UK Market
24 Apr 17
Following on from the announcement of Telepizza's first UK store, QSR spoke with Giorgio Minardi, International President of Telepizza, about...
EXCLUSIVE: How Subway's Proving They're About More than Just Subs
18 Apr 17
2017 is going to be a busy one for Subway as they are looking to introduce a raft of new products to freshen up their menu and compete more...
A conversation with new Starbucks CEO Kevin Johnson
4 Apr 17
Kevin Johnson counts a timepiece from the late 19th century and a book from the early 21st century among his most treasured possessions.
Top 10 Tips to Surviving the Feedback Economy
14 Mar 17
Danny Potter, CEO of Ordamo reveals his secrets to embracing the power of customer feedback.
EXCLUSIVE: Abokado Branches Out
14 Feb 17
Abokado, the leading healthy eating chain, announced its 29th site near Canary Wharf.
Wahaca closes down outlets due to norovirus
8 Nov 16
Customers and staff were struck by the winter vomiting bug.
EXCLUSIVE: Hummingbird Bakery on Challenges and Opportunities in a post-Brexit Britain
25 Oct 16
Since opening its doors in Noting Hill in 2004, Hummingbird Bakery has been taken to the capital's heart, riding the cupcake wave and beyond...
EXCLUSIVE: Tossed Discuss How Technology Has Revolutionised their Business
17 Oct 16
Earlier this year, Tossed begin going cashless, introducing self ordering kiosks across their estate.
EXCLUSIVE: Here’s the inside scoop on how Harry Ramsden’s plan to be the “British brand of the future”
13 Sep 16
Next generation store formats are just the beginning.
Starbucks CEO releases statement regarding Management Changes
26 Jul 16
The following message from Howard Schultz, Starbucks chairman and CEO, regarding personnel changes was distributed to all employees on July 25,...
EXCLUSIVE: Here's How MOD Pizza is Revolutionising The UK's Pizza Market
19 Jul 16
Founded in 2008, Seattle-grown MOD Pizza allows customers to customize their pizzas according to their taste.
EXCLUSIVE: Tossed Reveals Plans for their Cash-Free Future
22 Mar 16
Following Tossed’s opening of two cash-free takeaway outlets, we caught up with Tossed’s Finance...
EXCLUSIVE: Big Fernand Discuss their UK Success and Carving Out a Niche in the Competitive Burger Market
7 Feb 16
Almost a year on from Big Fernand's UK debut, we sat down with the Mathieu Durand to explore what lessons they've learned and how they...
EXCLUSIVE: Carluccio's Chief Executive Neil Wickers Discusses New Concept Via Carluccio's
1 Feb 16
Following Carluccio’s announcement of the opening of their new concept Via Carluccio’s, we spoke with Chief Executive Neil Wickers...
EXCLUSIVE: Abokado on the Secret to their Success
15 Nov 15
It has been a busy year for Abokado, with four stores being opened since March and plans to bring their total number of outlets to 30 by March-...
EXCLUSIVE: What Muffin Break's New Grab and Go Offering Means for their Expansion Plans
9 Nov 15
Signalling their intent with a new grab and go offering, we spoke to Muffin Break General Manager Lisa Brook about what is in store for the Group...
EXCLUSIVE: Square Pie Discuss their Pie Bond, The Attraction of 'Non-Standard' Locations and Their Plans for 2016
26 Oct 15
Having recently completed funding their 'pie bond', Square Pie is set to expand both their retail and wholesale presence.
McDonald's UK report £67.5m growth in 2014
20 Oct 15
The fast food chain's turnover rose by £67.5 million to £1.4 billion in 2014, according to figures for 2014.

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