Executive insights

Cost pressures to cap growth, Greggs CEO says

Roger Whiteside expects cost inflation of 6% to 7% for 2022.

Cost pressures to cap growth, Greggs CEO says

Roger Whiteside expects cost inflation of 6% to 7% for 2022.

Three tips to future proof your QSR business through customer engagement

In a fiercely competitive market, customer engagement has always been a huge differentiator for quick-service restaurants (QSRs).

Potato milk could displace oat as more sustainable milk alternative: analyst

Potatoes remain a niche ingredient in the plant-based milk space.

Pret boss ‘optimistic’ as chain reports 15% sales to near pre-pandemic levels

The company also saw a “significant step up” at their airport shops after travel restrictions for vaccinated passengers were eased.

Chains told to prepare for autumn inflation spike

Lynx Purchasing also advised brands on potential shortages of menu items.

Papa John’s is growing an appetite for ‘fortressing’ to drive growth

UK director of business development Amit Pancholi offers the latest on the chain’s flexible franchising plan and shares his take on what’s happening...

The key trends and changes QSRs need to keep in mind to dish out a post-pandemic customer experience

Worldline’s Lee Jones provides insights on evaluating a brand’s digital transformation strategy, responding to consumer behaviour changes and loyalty...

Appetite for delivery-only kitchens expected to grow as indoor dining reopens

PKL Delivery Kitchens global head Charlie Farr explains how delivery kitchens may inform chains’ bricks and mortar strategies.

Wendy's planning to have up to 400 new restaurants as it plots UK return

It confirmed it will open its first store in Reading next month.

Popeyes' UK co-founder says chain coming to "own a space" in chicken segment

UK co-founder Elias Diaz Sese elaborates on the chain’s approach to growth, the timing behind the expansion plan, and its philosophy on product...

Oro Sushi eyeing to have six London locations by end-2022, co-founder says

The concept is looking to benefit from “wide” market gaps.

Pret continues bet on at-home market with first grocery food range

This is the chain’s latest move to offset losses experienced by city centre locations.

Wendy's reentry starting with five restaurants in 2021

The Reading restaurant is slated to open in the first half, the chain said.

EXCLUSIVE: Cooks Global Foods to raise up to £10m in equity for acquisitions

Triple Two Coffee is looking to supercharge its parent company's portfolio development.

EXCLUSIVE: Snacking, coffee emerging as new delivery trends in London

Families are driving the trend with demand in the capital up 95% in 2020, NPD Group says.