Executive insights

Selective consumers force a reset in QSR strategy says Urban Barista CEO

Operators are being pushed to simplify menus, improve efficiency, and sharpen brand identity.

Eatphoria bets on multi-brand model as single-format QSR struggles to keep pace

COO Richard Benton believes that simplicity and differentiation are now the only path to franchise growth.

UK restaurant chains rethink menus as weight-loss drugs reshape demand

Operators cut portions and test alternative store formats amidst cost pressure.

Chipotle sharpens its edge as UK QSR pressures rise

The brand builds value through its core strengths, led by a customisable menu.

Smacks pursues dual funding to speed UK expansion

Rap duo Krept and Konan back the round and join as creative directors.

QSRs are shifting toward 'smarter' value-led strategies as price sensitivity heightens

The future winners will not simply be the cheapest or the biggest expanders.

B Bagel highlights delivery as core channel reshaping operations

Building tighter operational systems and training ensures delivery quality mirrors in-store execution.

YouMeSushi sharpens operations as expansion continues

Growth to be supported by simpler menus and stronger franchise systems amidst ongoing cost pressures.

Ole & Steen targets smarter promotions as value pressure builds

Data-led promotions replace blanket deals to drive traffic and margins.

Dirt Coffee eyes 100 sites on low-investment strategy

The former Triple Two Coffee founder is leading the brand's growth.

Subway expands digital strategy with UK gift card launch

The gift cards complement existing digital touch points like kiosks and mobile ordering.

Chaiiwala targets hospitals, campuses in expansion push

It wants to transform Indian dining into a modern, social experience.

Auntie Anne’s targets 100 UK stores by 2030

The expansion will focus on high-traffic areas like malls and train stations.

Chocoberry expands in UK with Gen Z-Driven growth

It sold 16 franchises in the past 14 months.

How restaurants can own more customer relationships

Food delivery platforms are currently in an era of consolidation.