Blogs & Opinion
Co-Written / Partner
Vendor and Suppliers
Chart Of The Week
Global News Wrap Up
Social Media News Wrap Up
Social Media Wrap Up
Social Media Wrap Up Of The Week
Weekly Global New Wrap Up
Weekly Global News Wrap
Weekly Global News Wrap Up
The Customer Experience Webinar
Costa Coffee trials new look in response to COVID-19
1 Sep 20
The Argyll St. store features a street-facing counter for customers who prefer to not enter inside the premises.
More KFC restaurants to get rapid chargers for electric vehicles
8 Dec 20
The fast food chain says reducing pollution and harmful emissions is a major priority.
Bella Cosa reopens with new look
2 Mar 20
The restaurant aims to provide a “more casual dining experience”.
Papa John's introduces new store refresh
1 Oct 19
The new format uses improved layouts and a modern palette.
YO! appoints Pablo to do full rebrand
20 Aug 19
The chain removed its conveyor belt system earlier this year in a bid to broaden its appeal.
Carluccio's ramps up ‘Fresca' revitalisation programme
28 May 19
The group plans to refresh at least five more sites.
YO! debuts new look at Ashford Designer Outlet
14 May 19
The Japanese food group seeks to create more opportunities to seat families and groups together YO!
PizzaExpress unveils in-store redesign
2 Apr 19
The new Oxford Circus site features a ‘theatre kitchen’ at the center.
Chopstix launches Westfield site, debuts new design
12 Nov 18
The brand wants to strengthen their image in order to convey their "core attributes".
Din Tai Fung's first UK store to launch at December
8 Oct 18
The chain’s upcoming outlet will feature modern and traditional Taiwanese architecture.
Bill's aims to boost evening trade with new look
8 Oct 18
The restaurant group will also feature a new menu and cocktail list across the country.
Sticks'n'Sushi launches new site in Chelsea
2 Oct 18
The new outlet also contains their first ‘restaurant-within-a-restaurant’ dining room concept.
Carluccio's to debut new look through their 'Project Fresca' programme
25 Sep 18
The first restaurant to showcase a new look will be Carluccio’s Chester later this month.
Mariage Frères to open five-story tea emporium in UK
11 Sep 18
The site claims to have the longest tea wall in the world.
KFC introduces bone china buckets to commemorate the royal wedding
15 May 18
It has created specially-designed buckets made of bone china to celebrate the marriage of Prince Harry and Meghan Markle.
Restaurant Brands to revamp Tim Hortons for C$700 million
1 May 18
The move follows a round of bad publicity over its management of the Canadian chain.
Pret ties up with Chilly's to launch new reusable bottles
16 Apr 18
It has also announced the commencement of its deposit return scheme trial in Brighton.
Wagamama unveils refurbished St. David's site
26 Mar 18
The new interior reflects the brand’s core Japanese values of ‘Kaizen’, which translates as positive change.
Deliveroo ties up with Vita Mojo to create Lent survival kit
13 Mar 18
The kit includes sniffable patches of chocolate, coffee, red wine, beer and bacon flavours.
Catering Design Group reveals emerging design trends in 2018
13 Mar 18
Design director Michael Sinclair offers his insight into what further design trends will be shaping the hospitality industry in 2018.
YO! launches new Chindogu menu
6 Mar 18
Chindogu are gadgets to solve everyday issues that aren’t usually thought to be worth solving.
Ed's Diner revamps UK restaurants and service model
20 Feb 18
It is refreshing its menu, adding build-your-own burgers, and a new range of shakes.
The York Roast Co. invests £150,000 to refurbish Stonegate site
15 Feb 18
Its Stonegate venue will be made into a diner and shop to open in March.
Just Eat trials ordering wand device
11 Dec 17
At the moment, the wand is only capable of asking the app to make the last order on the user's Just Eat account.
Starbucks launches new red festive cup
4 Dec 17
It is also celebrating the work of 210 local charities around the country as part of its Cheer for Good initiative.
The Tea Terrace introduces first Selfieccino in the UK
4 Dec 17
The Selfieccino enables customers’ selfies to be printed on the froth of their cappuccinos with edible food colouring.
Starbucks introduces stylish bottles for the holiday
28 Nov 17
The limited-edition Liberty Fabrics & S’well bottles feature iconic prints by luxury design house Liberty London Fabrics.
Pizza Hut unveils £237,000 makeover at Wigan restaurant
28 Nov 17
It creates 10 new jobs for the area.
Greggs to introduce Christmas Advent Calendar
14 Nov 17
The calendar will feature Greggs-themed pictures behind each door and a gift card on 24th December.
Starbucks unveils first color-in holiday cup
7 Nov 17
The season’s “cup sleeve” for hot beverages is red with an invitation to “Give Good".
Taco Bell partners with Forever 21 to launch first fashion collection
23 Oct 17
It is available on Forever21.com/UK and Forever 21 Oxford Street store for a limited time only.
Pizza Hut Restaurants unveils major refurbishment at Swindon site
10 Oct 17
The £337,000 restaurant makeover will create 10 new jobs for the area.
Starbucks collaborates with Pentatonic in environmental design partnership
26 Sep 17
It marks a major step in Starbucks commitment to reducing impact on the environment.
Pizza Hut Restaurants launches first playable pizza box DJ remixer
21 Sep 17
It will enable users to trigger vocals and beats across 12 buttons without any DJ knowledge.
Pret set to open new store at Westfield London
19 Sep 17
Pret a Manger look set to open a new outlet in Westfield London.
Starbucks Europe, Starbucks Japan participate in the 9/9 celebration
12 Sep 17
The brand’s 99% ethically-sourced coffee is celebrated every September 9th of the year.
Pizza Hut restaurants in Edinburgh undergo refurbishments
5 Sep 17
It will create 20 new jobs for the area.
McDonald's teams up with a fashion icon to unveil luxe burger box
29 Aug 17
The box was designed for McDonald’s Signature Collection.
LEON illustrates its 'coffee journey' in new artwork
25 Oct 16
In collaboration with papercut artist Helen Musselwhite.
YO! Sushi rebrands with Tokyo-inspired look
18 Oct 16
Dropping the word 'sushi' from the main logo.
Sign Up For Newsletter
Thought Leadership Center
MAKING YOUR FOOD STAND OUT FROM THE CROWD
Colour use makes a difference in consumers' purchasing decisions: CHR Hansen
Breakfast is the hottest opportunity for foodservice operators
in association with
Greggs to trial vegan ham baguette, sausage breakfast roll
Taco Bell to open 58th UK restaurant in Edinburgh
YO! inks deal to supply food-to-go products to WH Smith
South Korean fried chicken chain Pelicana to make London debut this month
New Asda owners acquire LEON for £100m
WingShack to open seven sites this year
Chilango opens first digital-only venue in Croydon
Taco Bell to open third restaurant in Wales
Choppaluna to open over 60 new sites
Pret A Manger widens at-home breakfast options with granola range
The payment innovations that will rebuild the QSR industry
BY David Payet
A Dose of Reality: the Challenges of Managing a Partially Vaccinated Workforce
The Customer Experience Webinar