Commentary

Earning positive restaurant reviews
15 Jan 19
QSR Automations Content Marketing Specialist Dylan Chadwick provides tips on how to guarantee "perfect" guest testimonials.
Looking ahead to the top tech trends for 2019
18 Dec 18
QSR Automations Vice President of Sales Ashley Sheppard looks at the tech-driven convenience options which are set to continue to influence modern...
Feeling your pain: how mobilising loyalty and payment reduces the pressure on hospitality operators
18 Dec 18
LOKE CEO Matthew Khoury makes the case for mobile to maximise returns.
Using technology to combat the most common restaurant complaints this festive season
14 Dec 18
Call Systems Technology managing director Eloise Sheppard offers practical insights on how tech can easily respond to such grievances.
The benefits for operators of becoming environmentally friendly
11 Dec 18
Sarah Munday, head of NPD at Mizkan, discusses how following a more environmentally-friendly approach also benefits the brands that abide by it...
Too much information? Top tips to avoid menu mishaps
27 Nov 18
Revenue Management Solutions Managing Director Philipp Laqué offers his take on getting a menu right for operators.
Trends set to soar this Christmas
12 Nov 18
Mizkan, the brand behind Branston and Sarson’s, advises operators on how they can capitalise on them during the season.
Ringing a bell: top tips in driving customer loyalty
22 Oct 18
With new restaurants opening what seems like every other day and more and more shoppers going online, customer loyalty is becoming increasingly...
Engineering seasonal menus: maximising margins for Christmas
2 Oct 18
Revenue Management Solutions managing director Philipp Laqué discusses how operators can ensure their menus are optimised to make a...
Brexit strategy: planning for success when the UK goes it alone
29 Aug 18
Prestige Purchasing chairman David Read and Revenue Management Solutions CEO John Oakes lists eight questions for operators to answer.
Top tips for operators trying to implement a digital HR culture
14 Aug 18
elementsuite CEO Steve Elcock discusses how operators can effectively impart it.
Fever pitch: spicing up menus to maximise summer trade
3 Jul 18
Written by Mizkan Head of Marketing Lorna Kimberley.
Responding to negative restaurant reviews
19 Jun 18
QSR Automations Content Marketing Specialist Dylan Chadwick offers advice for restaurant operators on how to deal with...
The Candy Crush Effect: four ways learning through gamification can help operators improve team engagement and productivity
6 Jun 18
elementsuite CEO Steve Elcock discusses why it's the future for engaging and developing teams within the hospitality industry.
How technology is triggering international restaurant trends
22 May 18
Nick Hucker, CEO of Preoday, says in the UK: We’re used to turning to the US to see what the latest market trends might be.
How to incorporate vegan menu items into QSRs and fast casual restaurants
15 May 18
Veganism has become one of the fastest growing lifestyle trends in recent years.
How dynamic pricing is changing the UK restaurant scene: Revenue Management Solutions
15 May 18
Written by Dora Furman, vice president, Revenue Management Solutions.
How hospitality operators can dig data for treasure: Access Group
2 May 18
Integration between services is the answer and technology holds the key.
QSR Automations discusses data approach in takeaway and delivery
2 May 18
Its CEO said any operators would benefit from incorporating these options into their business.
Is technology taking our hospitality jobs?
16 Apr 18
Written by Nick Hucker, CEO, Preoday.
Why the recent deal with KFC, Taco Bell, and Grubhub is so appealing for the entire food delivery industry
13 Feb 18
Did you know that mobile food ordering has now eclipsed ordering via the telephone in most markets?
5 tips for restaurant operators looking for investment
9 Jan 18
If you’re looking to grow your restaurant business you’re probably considering how and where to make key investments.
Taking risks in innovation is essential for QSR brands globally
21 Nov 17
How Can QSRs and Restaurants Use the Global Pre-Ordering Trend to Their Advantage?
10 marketing lessons from how millennials are changing the way we eat
21 Nov 17
From the rise of alcohol-free, to the growing importance of experience, new research reveals the restaurant brands attracting millennials.
Eight tips to make the best use of time for busy restaurant operators
20 Nov 17
Written by Kevin Greene, International Product Manager, CBE Software.
What Greggs and Pret shoppers have in common: IGD
14 Nov 17
Greggs and Pret both fall within the market classification of food-to-go specialists.
Survive or Die – the do's and dont's of re-branding hospitality businesses
13 Nov 17
Written by Philip Harrison, president and managing director of Harrison.
10 tips on what consumers look for in a restaurant: the ENTERTAINER
2 Nov 17
Written by Mike Rich, global marketing director of the ENTERTAINER.
Mintel announces five global food and drink trends for 2018
31 Oct 17
The expansion in the variety of food and drink retail channels will fuel the opportunity for personalised individual consumer behavior.
10 tips from the retail sector for restaurant operators to leverage sales
24 Oct 17
The retail sector has traditionally been an early adopter of new consumer-facing technology, typically turning to technology to maximise...
The rising trends shaping the restaurant industry
17 Oct 17
Restaurant operators are constantly looking for innovative ways to grow their estate, footfall and offering.
7 key tips on dealing with the rising unpredictability according to Revenue Management Solutions
10 Oct 17
Food price inflation rose to 9.3% in August, up by over 2% on the previous month.
How to find funding in the restaurant sector
15 Aug 17
Find out what Livingbridge advises for a restaurant operator looking to grow.
10 tips to survive the rise in food prices in the restaurant industry
3 Aug 17
Food inflation in the UK hit its highest rate in three years in June.
How To Make Sure your Business Doesn't Get Noticed for the Wrong Reasons
9 May 17
With the hygiene standards and food safety of food outlets gaining attention following some high profile cases, QSR spoke with Michael Coates and...
Zero Hours Contracts – An Update
28 Jul 15
James Symons, from Freeths, gives an update on zero hours contracts.
How do brand scandals affect your consumers?
10 Jul 15
Euromonitor International discusses the recent investigation into U.S Subway spokesman Jared Fogle and how it would affect the Subway brand.
EXCLUSIVE: A User's Guide to Apple Pay: All You Need to Know to Get Started
29 Jun 15
Following the recent announcment that Apple Pay was to hit our shores, we spoke with Dennis Jones, CEO of Judo Payments, official payments...
The Food Allergen Furore: What You Need to Know and How You Can Implement the Changes in Your Business
16 Mar 15
Last week a group of chefs wrote to the Telegraph, attacking the new(ish) EU rules on food allergens.
Even the Faintest Whiff of Tainted Foods Can Destroy Businesses
27 Feb 15
Over the past few weeks there have been several food poisoning scares in Australia, involving foods ranging from frozen berries to fish.

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