Executive insights
The key trends and changes QSRs need to keep in mind to dish out a post-pandemic customer experience
The key trends and changes QSRs need to keep in mind to dish out a post-pandemic customer experience
Worldline’s Lee Jones provides insights on evaluating a brand’s digital transformation strategy, responding to consumer behaviour changes and loyalty...
Appetite for delivery-only kitchens expected to grow as indoor dining reopens
PKL Delivery Kitchens global head Charlie Farr explains how delivery kitchens may inform chains’ bricks and mortar strategies.
Wendy's planning to have up to 400 new restaurants as it plots UK return
It confirmed it will open its first store in Reading next month.
Meeting customer expectations in a post-lockdown world, as told by Pizza Hut, German Doner Kebab, PAUL and Triple Two Coffee
NPD Group also expects the industry to bounce back to pre-pandemic levels.
Popeyes' UK co-founder says chain coming to "own a space" in chicken segment
UK co-founder Elias Diaz Sese elaborates on the chain’s approach to growth, the timing behind the expansion plan, and its philosophy on product...
Oro Sushi eyeing to have six London locations by end-2022, co-founder says
The concept is looking to benefit from “wide” market gaps.
Pret continues bet on at-home market with first grocery food range
This is the chain’s latest move to offset losses experienced by city centre locations.
Wendy's reentry starting with five restaurants in 2021
The Reading restaurant is slated to open in the first half, the chain said.
EXCLUSIVE: Cooks Global Foods to raise up to £10m in equity for acquisitions
Triple Two Coffee is looking to supercharge its parent company's portfolio development.
EXCLUSIVE: Snacking, coffee emerging as new delivery trends in London
Families are driving the trend with demand in the capital up 95% in 2020, NPD Group says.
London move to Tier 3 puts “disproportionate burden” on hospitality businesses, trade body says
Some restaurant leaders also issued concerns.
£7.8 billion worth of trading due to be wiped out due to new tier system, UKHospitality claims
The trade body says the new restrictions place 98% of the UK's hospitality trade in tiers 2 or 3.
EXCLUSIVE: Tim Hortons sets out its national ambitions
The Canadian chain also explains why they chose to expand in the North first.
Eat Out to Help Out scheme sees Brits claim over 100 million meals
Some chains opted to extend the deal.
What Europe's restaurants can learn from Australia's second wave
Mintel offers numbers that chains may consider as it approaches winter.
EXCLUSIVE: Camile Thai Kitchen founder sees a bright future for chains that embrace change
Brody Sweeney talks to QSR Media about their suburban-based model, his views on drone delivery and how sales are 35% ahead during the pandemic.
Mandated calorie labelling “could not come at a worse time”, trade body says
A majority of chains currently do not employ such labels.
