In Focus

What Europe's restaurants can learn from Australia's second wave
1 Sep 20
Mintel offers numbers that chains may consider as it approaches winter.
EXCLUSIVE: Camile Thai Kitchen founder sees a bright future for chains that embrace change
18 Aug 20
Brody Sweeney talks to QSR Media about their suburban-based model, his views on drone delivery and how sales are 35% ahead during the pandemic...
EXCLUSIVE: Restaurateurs look to make a mark in the emerging DIY kits category
11 Aug 20
Find out how e-commerce site Restaurant Kits hopes to help the sector.
Pizza Express to close 67 restaurants amidst restructuring
4 Aug 20
Up to 1,100 jobs are at risk.
EXCLUSIVE: Triple Two Coffee eyes up to 80 "COVID-proof" mobile vans
23 Feb 21
Co-founder and managing director David Hodgetts pulls back the curtain on their new mobile van concept.
EXCLUSIVE: Snacking, coffee emerging as new delivery trends in London
16 Feb 21
Families are driving the trend with demand in the capital up 95% in 2020, NPD Group says.
Losses at top 100 restaurant groups surges 112% to £571m
9 Feb 21
A wave of restructuring is forecasted to continue in the restaurant sector.
Format diversity, unified commerce amongst predicted trends in food-to-go
2 Feb 21
IGD also expects more partnerships and value offers.
Neat Burger has a growing appetite for satellite kitchens
26 Jan 21
Co-founder Zack Bishti talks to QSR Media about their approach to product development, expansion plans, and why cloud or satellite kitchens...
Five retail trends to watch in 2021
19 Jan 21
IGD predicts the movements expected to shape global retail this year.
More drive-thru investment seen
12 Jan 21
Insights agency The NPD Group expects operators to invest in the channel.
2020: Year in Review
17 Dec 20
We look back at the highs and lows of the UK multi-site restaurant industry these past twelve months.
EXCLUSIVE: How Wagamama's online cooking lessons kept them on top of customers' minds
9 Dec 20
QSR Media talks to executive chef Steve Mangleshot about working on Wok from Home, and what’s in store for Veganuary.
Food delivery spend may hit £7.1 billion in 2020, NPD says
24 Nov 20
Consumers are expected to eat out when the second lockdown is lifted.
EXCLUSIVE: How Restaurant Kits wants to change the way people interact with restaurants
13 Nov 20
CEO Edward Alun-Jones reveals more details about their planned subscription service, and elaborates on how they support restaurants amidst a...
500,000 hospo jobs lost since January, study reveals
10 Nov 20
There has also been a 21% drop in overall staff headcount compared to October 2019.
Industry reacts to second lockdown
3 Nov 20
Analysts say the move may pose a heavier economic cost compared to the first one in March.
EXCLUSIVE: Tim Hortons sets out its national ambitions
27 Oct 20
The Canadian chain also explains why they chose to expand in the North first.
Restaurant groups, pubs suffer sales setbacks in September
20 Oct 20
This is despite delivery’s share of restaurant sales increasing.
QSRs to benefit from significant decline of food-to-go trips
29 Sep 20
IGD predicts that the whole food-to-go sector will decline by 43% to £10.8bn in 2020.
Eat Out to Help Out scheme bumps foodservice activity to highest level since COVID-19: NPD
15 Sep 20
11.5 million trips were made by new customers in August.
Consumer confidence remains stable, benefiting from return to sense of normality: study
8 Sep 20
IGD says there are some key opportunities for retailers and suppliers to target new at home occasions.
EXCLUSIVE: Papa John's banks on flexibility to continue post-lockdown momentum
25 Aug 20
The chain remains unfazed in its growth strategy to find multi-store operators.
EXCLUSIVE: Dessert café brand Creams continues expansion as system sales rise
28 Jul 20
The chain has 88 stores.
British foodservice showing early signs of recovery
21 Jul 20
Spend for week ending 12 July reached half of pre-lockdown levels.
EXCLUSIVE: German Doner Kebab bets on “state-of-the-art” drive-thrus, smaller formats as expansion targets remain firm
14 Jul 20
Global CEO Imram Sayeed also shared his reasoning why they remained in operation during the shutdown and why it paid dividends.
‘Super Saturday' footfall fails to reach hoped-for surge, geo-location data suggests
7 Jul 20
Dine-in has yet to make an impact.
Marugame Udon sets sights on London as start of European expansion
30 Jun 20
The restaurant chain is expected to enter the city by early 2021.
86% of workers fear restaurants will not reopen post-pandemic: survey
23 Jun 20
Respondents also call for improved business models.
Veggie Pret aims for post-lockdown boost with Deliveroo partnership
17 Jun 20
The delivery platform saw a 181% increase in the number of healthy orders on the platform over the past three years.
How COVID-19 made the vegan diet more appealing to millennial Brits
9 Jun 20
Mintel surmises that the pandemic accelerated the plant-based food trend.
Six out of ten Brits expected to return to restaurants, bars or cafes in first month of reopenings
2 Jun 20
Trust in hygiene and social distancing will be top factors once the lockdown fully ends, according to The NPD Group.
Carluccio's acquired by Boparan Restaurant Group, saving over 800 jobs
26 May 20
However, over 1,000 staff members will be made redundant.
Itsu celebrates customer creativity with virtual cooking competition
19 May 20
The winning dish's recipe will be featured on their website.
How COVID-19 is reshaping the future of food retailing
12 May 20
Food Futures Insights’ new report details how they see customer experience will change after the pandemic.
The three things restaurant businesses need to do to restart revenue growth
5 May 20
Simon-Kucher & Partners offers its take on how chains can navigate a world after COVID-19.
EXCLUSIVE: The Vurger Co sees no substitute for the in-store restaurant experience
28 Apr 20
They are now providing customers with 'at home' burger kits.
EXCLUSIVE: Pre-shutdown dining trends show surge in breakfast visits
21 Apr 20
The NPD Group said this accounted for about half of total QSR growth.
EXCLUSIVE: Antonio Carluccio Foundation CEO said extending grants was “right thing to do” amidst COVID-19 pandemic
14 Apr 20
This is despite the fact that it would shorten the life of the foundation.
EXCLUSIVE: Benito's discusses future plans amidst COVID-19 shutdown
7 Apr 20
CEO Michael Pearson talks to QSR Media on the Mexican chain’s next steps.

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