In Focus

EXCLUSIVE: Customer dissatisfaction a risk worth almost £4 billion, study warns
19 Mar 19
Customers that have a good experience in a QSR spend more per visit.
EXCLUSIVE: Freshly Chopped eyes 200 stores in the UK
13 Mar 19
The Irish brand recently launched its first shop in London.
EXCLUSIVE: LEON to focus on growth in US and Europe this year
5 Mar 19
The healthy fast food chain recently opened its 53rd site in the UK.
EXCLUSIVE: YO! Sushi looks to mainstream personalised health with “DNA dining” concept
20 Feb 19
The Japanese street food and sushi chain is offering free DNA tests and a tailored plate plan.
Where Operators Should Focus their Attention for Meaningful Growth
12 Feb 19
Full-scale implementation of digital order channels is now considered a "prerequisite for survival".
EXCLUSIVE: HOP Vietnamese on expansion opportunities in a tough market
6 Feb 19
The Vietnamese chain plans to open around five more stores in 2019.
Key Food to Go Trends for 2019
29 Jan 19
Food-to-go retailers are looking for more themes that could generate growth.
EXCLUSIVE: Subway aims to expand all-day offerings with the return of their snacking range
24 Jan 19
The sandwich chain also unveiled three new subs.
EXCLUSIVE: Costa Coffee eyes bigger share of growing flexitarian population with new milk choices
16 Jan 19
The coffee chain also mentioned that they decreased the calorie content of their drinks.
EXCLUSIVE: Recognising consumer demand, McDonald's introduces their first-ever vegetarian Happy Meal
10 Jan 19
The move comes after a third of their customers wanted more meat-free meals.
2018: Year In Review
17 Dec 18
From Brexit-driven cost pressures to a bakery chain’s multi-million accounting hole, here are the top themes from the UK’s QSR space...
2018's Hottest Stories
17 Dec 18
Get a summary of the biggest and most-read stories these past 12 months.
EXCLUSIVE: Top 10 Australian and Asian QSRs that are not in the UK
11 Dec 18
Some of the brands made global headlines for their aggressive expansion plans.
EXCLUSIVE: Pizza Hut Europe aims to have the ‘easiest and richest' loyalty programme in delivery
4 Dec 18
The UK is the first stop of their Hut Rewards initiative.
5 Ways to Keep Ahead in a Changing Food-to-Go Market
27 Nov 18
Market research company IGD lists down their learnings in their Food-To-Go 2018 event.
EXCLUSIVE: Chilango on their Low Cal Menu Success and Christmas Specials
20 Nov 18
The Mexican chain also teased of a new campaign in January with range of dishes below 498 calories.
EXCLUSIVE: How the coffee trend has been evolving, according to Euromonitor
13 Nov 18
Coffee is being consumed in various occasions, a role that is previously served by carbonated drinks.
EXCLUSIVE: Taco Bell's London comeback, and how they plan to expand their UK footprint
6 Nov 18
International president Liz Williams says the Mexican fast food chain is primed for significant growth opportunities in the city.
EXCLUSIVE: U.S.-based Slim Chickens to enter Wales, eyes more UK stores in 2019
30 Oct 18
This follows the launch of their flagship London restaurant.
EXCLUSIVE: Costa Discuss New Winter Menu
22 Oct 18
The new ranges will replace their autumn menu on November 1.
EXCLUSIVE: How YO! Sushi is aiming for a bigger share of the food-to-go market
16 Oct 18
The Japanese chain is looking to make their offerings more accessible.
EXCLUSIVE: LEON eyes more affordable plant-based options amid growing vegan population
2 Oct 18
Their recently-released autumn menu has vegan choices under £5.
Food-to-go market up by £2.5 billion since mid-2015, report says
25 Sep 18
The NPD Group says foodservice operators can make money from Britons’ “voracious appetite” for eating on the go.
EXCLUSIVE: ICHIBUNS brands their buns with readable QR code
18 Sep 18
See how the Japanese chain aims to “make the wallet industry more exciting and dynamic.” ICHIBUNS has partnered with the mobile...
EXCLUSIVE: Uber Eats on Leveraging their Platform to Boost Restaurant Sales
11 Sep 18
Find out they plan to create more revenue opportunities for their restaurant partners.  Uber Eats shows no signs of stopping its...
EXCLUSIVE: Din Tai Fung on why now is the right time to enter the UK market
4 Sep 18
Learn more about their upcoming London debut and whether their menu will change for the UK market.
Reservations only: McDonald's trials luxury restaurant concept with gourmet-style burger range
14 Aug 18
The fast food giant is also exploring the possibility of rolling out the premium concept restaurant for special occasions.
EXCLUSIVE: Uber Eats on Industry Dynamics and How Restaurants Can Use Technology to Drive Sales
7 Aug 18
Find out more about their perspective on the status of food delivery in the UK.
Chipotle goes vegan, launches new braised tofu
31 Jul 18
The new protein option is now available at all their restaurants in the UK.
EXCLUSIVE: Jollibee says UK a ‘key market' for its global growth
24 Jul 18
The Philippines’ largest fast food chain believes its products have a universal appeal.
EXCLUSIVE: The value of a great social experience in fast food, according to Taco Bell
13 Jul 18
Taco Bell’s general manager for Europe Jorge Torres also shares his perspective on getting the right franchisees.
EXCLUSIVE: Gloria Jean's Coffees wants to disrupt the UK specialty coffee market
2 Jul 18
Find out why Retail Food Group thinks the country is a ‘perfect fit' for the brand's revamp.
Top vegan trends operators should know about
26 Jun 18
Once tagged as ‘boring’, veganism has since become a necessary staple in foodservice.
Latest Research on Out of Home Market Makes for Difficult Reading
18 Jun 18
The NPD Group says this pattern of decline was last seen at the start of Britain’s 2007/2008 recession.
EXCLUSIVE: Taco Bell begins big European push, looks to format and delivery to give them the edge
12 Jun 18
Brand executives claim it will be a “huge opportunity” to drive consumer growth in the region.
EXCLUSIVE: Crussh on the huge opportunity their Sodexo Partnership presents
5 Jun 18
The landmark deal will see the brand expand to at least 35 new sites over the next 5 years.
EXCLUSIVE: Pizza Hut Delivery discuss their fast casual revamp
29 May 18
The global pizza brand targets to open nine stores of this kind in 2018.
Harry Ramsden celebrates its 90th year with the launch of new offerings
15 May 18
The new range still firmly focused on fish - the produce most closely associated with the brand.
EXCLUSIVE: Pizza Hut UK Discuss Driving Customer Experience through Technology
8 May 18
Following the recent rollout of Qkr!
EXCLUSIVE: Later Latte? - The Latest Coffee Trends Revealed
1 May 18
Coffee is now a staple of the foodservice industry.

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