In Focus

Creams Café’s burgeoning growth driven by consumer indulgence

The new COO brings 3 things to the table as UK’s favourite dessert parlour eyes global expansion beginning with the Middle East.

Frankie & Benny’s 25-year old menu item is ready for a refresh

The brand has reengineered one of its top five most-ordered menu items.

Restaurant spending is up and here’s the top brands consumers are spending it on

For every £1 consumer spend, 6.5 pence goes to out-of-home eating and drinking.

How the restaurant of the future will be built

Automating repetitive processes in the kitchen is the first step according to KAIKAKU’s CEO.

Why hospitality leaders are turning to technology to retain staff

Two in five currently have a digital solution to retain staff.

Food inflation eases as retail prices fall

The CGA Prestige Foodservice Price Index fell marginally to 21.7% 

How Heavenly Desserts is feeding the UK’s craving for sweets 

The brand services a niche market of premium desserts. 

Chart of the Week: June sees accelerated price growth in fast food

Despite the ONS reporting a slowdown in inflation fast-food prices continues to surge.

Creams Cafe new 'shop-in-shop' concept to boost its reach in the UK

The partnership may see the dessert brand in 300 locations nationwide.

July year-on-year on-premise drink sales flatten

Wine sales are up 6% as consumers head inside for a meal.

Inside Chicken Shop’s bold brand refresh to challenge multinational QSRs

The brand had to strip the existing brand away and re-lay a new groundwork.

How HOP Vietnamese evolved beyond a grab-and-go model

The brand learned consumers have a taste for more menu customisation.

What are the most popular promotional techniques QSRs are using today?

7 out of 10 promotions are comprised of price reductions.