QSR Media UK Conference & Awards 2023

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QSR Media UK Conference & Awards 2023

OVERVIEW QSR Media UK Conference & Awards 2023

On June 27, the QSR Media UK Conference and Awards will happen again in London.

Key representatives from brands across United Kingdom and around the world will converge and have the unparalleled opportunity to network and gain first-hand insights from subject matter experts on the latest trends and issues facing the multi-site restaurant industry.

We'll also be celebrating the best and brightest in the industry, with our QSR Media UK Awards. This awards programme will recognise the achievements of brands, operators, and individuals who are making a difference in the QSR industry.

Do not miss this opportunity to be part of this event in 2023 in London.

To check our awards page and guidelines, click here.

Venue: De Vere Grand Connaught Rooms, London

Venue Address: 61 - 65 Great Queen Street, London WC2B 5DA

Time: 8:30 AM - 4:45 PM

Watch our trailer for

SPEAKERS

Shannon Goldsmith

Shannon Goldsmith

Insight Analyst

IGD

Dan Gillett

Dan Gillett

Insight Manager

IGD

Alasdair Murdoch

Alasdair Murdoch

CEO 

Burger King UK

Jon Lake

Jon Lake

Managing Director

Chopstix

Guy Meakin

Guy Meakin

UK Shops & Franchise Director

Pret A Manger

Seton Leung

Seton Leung

Head of UK Foodservice

Circana

Duncan Fielding

Duncan Fielding

Director of Enterprise Sales

DTiQ

Casper Doorten

Casper Doorten

Director of International Development

Amorino

Megan Burton-Brown

Megan Burton-Brown

Marketing Director

Tortilla

Malachy O'Keeffe

Malachy O'Keeffe

Head of Marketing

Wingstop UK

Sara McKennedy

Sara McKennedy

Commercial Brand Director

Coco di Mama

Dinesh Dixit

Dinesh Dixit

Executive Vice President

LogiNext

Rosalind Hunter

Rosalind Hunter

Partner 

Simon-Kucher

Matt Fountain

Matt Fountain

Managing Director

Bewiched Coffee

Florian de Chezelles

Florian de Chezelles

Co-Founder

The Salad Project

Nick Goldstein

Nick Goldstein

Co-Founder

SushiDog

Andreia Harwood

Andreia Harwood

Marketing Director of TRG Leisure & Concessions

The Restaurant Group

Rameez Al Aghbar

Rameez Al Aghbar

Brand Partnerships, QSR and Travel

TikTok

Adam Deal

Adam Deal

Senior Social Media and Digital Marketing Manager

Costa Coffee

EVENTS PROGRAMME

*Subject to change

08:30 AM - 09:00 AM Networking Registration

09:00 AM - 09:30 AM Looking to the future: What lies ahead for the economy and the Eating Out market?

Using IGD’s latest market and economic forecasts, Rhian Thomas will give her helicopter view of the extremely challenging economic landscape we face and the pressures it is placing on the sector. She will also share IGD’s forecasts and insights.

  • Shannon Goldsmith, Insight Analyst, IGD
  • Dan Gillett, Insight Manager, IGD

09:30 AM - 10:00 AM Leaders Panel

The biggest brands and their leaders gather on our yearly panel discussion on the most important issues in the QSR Industry, as they discuss the important issues of the industry from the latest trends and unique challenges, sustainability, capital funding and how to boost your brand across UK.

  • Alasdair Murdoch, CEO, Burger King UK
  • Jon Lake, Managing Director, Chopstix
  • Guy Meakin, UK Shops & Franchise Director, Pret A Manger

10:00 AM - 10:30 AM A state of the nation of QSR in Great Britain: Navigating a tightening market

Get the latest insights on foodservice trends from Circana, one of the world's leading research firms. This session will cover the latest data on customer behaviour, food and menu trends, and more.

  • Seton Leung, Head of UK Foodservice, Circana

10:30 AM - 11:00 AM Morning Tea

11:00 AM - 11:15 AM Using Video Analytics to Increase Profitability

There is no doubt times are tough for QSR businesses right now. Costs have increased and this is likely to become the new normal, while consumers are spending less due to concerns over the cost of living crisis. Now is the time to turn to tech to see how restaurant operators can reduce their cost base to protect eroding margins and maximise profitability, and DTiQ can show you how.

  • Duncan Fielding, Director of Enterprise Sales, DTiQ

11:15 AM - 11:45 AM Marketing Panel

The QSR industry in the UK faces an ever-evolving landscape of challenges, particularly when it comes to marketing. As the industry continues to grow and expand, it is essential for businesses to stay ahead of the curve and adapt to changing consumer trends and behaviors. 

In this panel, join Casper Doorten, Director of International Development at Amorino, UK’s premier authentic gelato shop, Megan Burton-Brown, Marketing Director for Tortilla, known for its unique California-style Mexican food, and Malachy O'Keeffe, Head of Marketing at Wingstop UK, a fast-casual brand specialising on flavored chicken wings, as they share valuable insights on the latest marketing strategies and techniques that can help take the QSR industry to the next level.

  • Casper Doorten, Director of International Development, Amorino
  • Megan Burton-Brown, Marketing Director, Tortilla
  • Malachy O'Keeffe, Head of Marketing, Wingstop UK

11:45 AM - 12:15 PM Coco di Mama: Lessons from going Omnichannel and brand diversification

In this case study, QSR Media UK's 2022 Best Brand Transformation Awardee, Coco di Mama will take us through their journey of rebranding and transforming their business. Learn about the company's digital transformation strategy, how they changed their product offerings to meet customer needs, and the challenges they faced along the way.

  • Sara McKennedy, Commercial Brand Director, Coco di Mama

12:15 PM - 12:30 PM LogiNext - Making Deliveries Profitable With A Multi-Carrier Last Mile Strategy 

As third-party operators keep increasing prices, margins keep shrinking, customers' frustrations increase at additional charges and food is still not served hot & fresh! Macroeconomic conditions like inflation, rising supplier costs and driver shortages are making this already difficult problem even more complicated. Without rethinking this channel holistically, short-term decision-making will lead to longer-term bottomline (delivery cost) and topline (revenue loss due to bad delivery experience) impacts. 

In this session, learn more from real-world examples and learnings across LogiNext's global footprint of big food delivery brands on how a multi-carrier strategy is crucial for longer-term profitability and revenue growth.

  • Dinesh Dixit, Executive Vice President, LogiNext

12:30 PM - 01:30 PM Lunch Break

01:30 PM - 02:30 PM Awards Programme

02:30 PM - 03:00 PM Unlocking better growth: How to create a systematic approach to revenue management to ensure long term profitability

With a constantly changing landscape of costs, customers and competition its critical to create a systematic and sustainable approach to revenue management within your organisation. This session will cover the key revenue levers available to achieve sustainable, higher-quality growth.

  • Rosalind Hunter, Partner, Simon-Kucher

03:00 PM - 03:30 PM Founders & Young Entrepreneurs Panel

Hear from a group of successful young entrepreneurs who have made their mark in the food industry. This panel will discuss the challenges and opportunities they have faced in their businesses, and provide insights on what it takes to succeed as a young entrepreneur in today's market.

  • Matt Fountain, Managing Director, Bewiched Coffee
  • Florian de Chezelles, Co-Founder, The Salad Project
  • Nick Goldstein, Co-Founder, SushiDog

03:30 PM - 04:00 PM Afternoon Tea Break

04:00 PM - 04:15 PM Reinvigorating heritage brands: TRG’s Plans for Frankie & Benny’s and Chiquito's

Andreia Harwood, Marketing Director of TRG Leisure & Concessions will talk about the Group's plans to revitalise the Frankie & Benny’s and Chiquito’s brands in the hearts and minds of consumers.

  • Andreia Harwood, Marketing Director of TRG Leisure & Concessions, The Restaurant Group

04:15 PM - 04:45 PM The TikTok Opportunity with Costa Coffee

The marketing avenues in which to reach and engage customers have increased and one of the new ways to do this is through TikTok. Join Rameez Al Aghbar, head of brand partnership, QSR and Travel at TikTok as he shares the unique aspects of TikTok, how it helps grow a brand's reach and why it is valuable for QSR marketing leaders to master its potential.

After the speaking session, Join Rameez and Senior Social Media and Digital Marketing Manager at Costa Coffee, Adam Deal, for a quick Q&A that will discuss strategies for leveraging TikTok campaigns, unique challenges, and other opportunities whilst diving deeply into Costa Coffee's own brand campaigns in the video sharing platform.

  • Rameez Al Aghbar, Brand Partnerships, QSR and Travel, TikTok
  • Adam Deal, Senior Social Media and Digital Marketing Manager, Costa Coffee

04:45 PM END OF PROGRAMME

04:45 PM - 05:30 PM Cocktail Party

 

To check our awards page and guidelines, click here.

CONTACT US

For more details, contact:

Rose Angelica Ruiz

+65 3158 1386

[email protected]

SPEAKERS

Shannon Goldsmith

Shannon Goldsmith

Insight Analyst

IGD

Dan Gillett

Dan Gillett

Insight Manager

IGD

Alasdair Murdoch

Alasdair Murdoch

CEO 

Burger King UK

Jon Lake

Jon Lake

Managing Director

Chopstix

Guy Meakin

Guy Meakin

UK Shops & Franchise Director

Pret A Manger

Seton Leung

Seton Leung

Head of UK Foodservice

Circana

Duncan Fielding

Duncan Fielding

Director of Enterprise Sales

DTiQ

Casper Doorten

Casper Doorten

Director of International Development

Amorino

Megan Burton-Brown

Megan Burton-Brown

Marketing Director

Tortilla

Malachy O'Keeffe

Malachy O'Keeffe

Head of Marketing

Wingstop UK

Sara McKennedy

Sara McKennedy

Commercial Brand Director

Coco di Mama

Dinesh Dixit

Dinesh Dixit

Executive Vice President

LogiNext

Rosalind Hunter

Rosalind Hunter

Partner 

Simon-Kucher

Matt Fountain

Matt Fountain

Managing Director

Bewiched Coffee

Florian de Chezelles

Florian de Chezelles

Co-Founder

The Salad Project

Nick Goldstein

Nick Goldstein

Co-Founder

SushiDog

Andreia Harwood

Andreia Harwood

Marketing Director of TRG Leisure & Concessions

The Restaurant Group

Rameez Al Aghbar

Rameez Al Aghbar

Brand Partnerships, QSR and Travel

TikTok

Adam Deal

Adam Deal

Senior Social Media and Digital Marketing Manager

Costa Coffee

Event Photos

Photos