QSR Media UK Dynamic Yield Conference & Awards 2024

He is the UK Shops & Franchise Director at Pret A Manger. In his role, he is responsible for overseeing all of Pret’s operations in the UK and Ireland including Shops and Franchises, helping to deliver the business’s ambitious growth plans. He has been at Pret for seven years and has held various roles including Interim UK and Ireland Managing Director, Head of Commercial, UK Food & Coffee Director and UK Trading Director. He is passionate about foodservice and retail, boasting a wealth of experience with other major brands including Marks and Spencer, Sainsbury's and Gu.

With over 15 years of experience in strategic planning, franchise development, and business operations across retail F&B and FMCG sectors, He played pivotal roles at Costa Coffee, Subway, Taco Bell, and Unilever, driving growth and operational excellence. Currently, as the Chief Development Officer at The Avocado Show, He is instrumental in structuring and spearheading the brand's global expansion.

She is the Chief Marketing Officer for Pizza Hut UK, Ireland & France. She brings a wealth of brand and marketing experience to the role and will lead on accelerating growth across the regions. Prior to joining Pizza Hut, she spent over 15 years leading marketing efforts in tech, entertainment and gaming. She has worked with brands including TikTok, Apple, Electronic Arts, Square Enix, and was most recently the Vice President of Marketing at tech company Tempest. She is passionate about community-centric marketing and believes that marketing at the ‘speed of culture’ is crucial to success.

He is an Associate Director in the UK Foodservice team at Circana, a leading global market research company. He has over 10 years’ experience working with operators and manufacturers in QSR, hospitality and FMCG in market research and consulting roles.

15+ years marketing leadership experience in the leisure and luxury industries including Harry Potter, Aston Martin and Sky.

He has built some of the largest British brands, transforming teams, businesses and products digitally around the world. He was named the 21st most influential person in UK Social Media in 2015 and was awarded the Marketing Excellence Award by CIM in 2010

She joined the insight team in 2022 in a new role to increase IGD’s capacity in Eating Out research. She has extensive industry experience working for some of the biggest brands in foodservice and brings the manufacturer perspective to IGD’s Eating Out insight. With a background in commercial finance and foodservice data, she is the lead on IGD's UK Eating Out market forecasts, as well as helping customers use this data as a foundation for decision-making.

She specialises in research and analysis in the eating out and food-to-go channels at IGD. Her expertise covers macro trends and shopper and consumer research. Recently, she has been at the forefront of research initiatives such as delving into what drives occasions taking place in and out of home.

She is a Partner at Simon-Kucher in London and leads the UK Restaurant practice. She has over 12 years’ experience supporting companies to develop and implement sustainable growth strategies. To achieve this her projects combine strategy, analytics and primary customer research to create pragmatic and actionable solutions, working from the initial inception through to implementation.

He is the General Manager Taco Bell UK and Europe, part of YUM! Brands. His team oversees 178 Taco Bell restaurants in 5 countries, an estate that has grown at nearly 30 restaurants a year over the last 3 years. 

His career spans over 25 years in roles at leading retail brands including BHS, Calvin Klein and Habitat followed by 16 years at Starbucks where he held a number of positions across global territories including Vice President Roastery and Reserve EMEA, Vice President Marketing and Category EMEA, Vice President Marketing UK&I and Global Director of Frappuccino. Highlights include the re-vitalisation of the Frappuccino brand during the early days of social media marketing, the EMEA launch of the Starbucks App and loyalty program and that ‘name on cup’ personalisation strategy, culminating with the launch of the first Starbucks in Italy a 25,000 square foot Starbucks Reserve Roastery in Milan. 

He believes strongly in empowering and growing teams and that its good business to make a positive impact to the physical and social world around us. He is a Trustee at TREALOARS, a past Trustee at The Royal Voluntary Society and Vice President of Vesta Rowing Club. 

He is an accomplished franchise consultant and the founder with David Liveing of Seeds Consulting, a London-based franchise consultancy specialised in the restaurant and experiential leisure industries. Seeds Consulting works with a number of established and fledgling high street brands and it is behind several transformative franchise partnerships both in the UK and EMEA.

He has over 20 years of experience in customer engagement, loyalty, and personalization, working with leading brands across various industries. As the founder and principal consultant of LoyaltyChef, He specializes in optimizing and launching loyalty programs for mid-size restaurant brands, leveraging his extensive expertise and innovative approach.

His mission is to empower his clients to drive customer retention and revenue growth, using data-driven strategies and analytics. He spearheaded successful projects with clients such as Zaxby’s, Dave's Hot Chicken, Big Green Egg, and Dunkin UAE, achieving positive ROI and customer satisfaction. He also led global digital transformations and client success for renowned companies such as McDonald's, Applebee's, Fishbowl, Chase, HSBC and GE, setting new industry benchmarks for customer engagement, loyalty, and personalization.

He joined PizzaExpress as Head of Franchise in January 2023 and is responsible for looking after the brand’s franchisees across 12 international markets, along with leading franchise growth opportunities across the UK and internationally.

With a proven track record in driving organisational effectiveness and profitability, Ben has previously held senior roles across a number of global businesses, including as Global FP&A Manager at Costa Coffee. Prior to this, Ben was the Development Finance Lead at
KFC Ltd.

He is the Chief Development Officer for KFC UK and Ireland, leading the brand's development strategy as KFC continues expanding its restaurant footprint across the market. Under James' leadership, KFC is progressing towards its target of opening 500 restaurants across the UK and Ireland over the next 10 years, accelerating its growth plans and making its much-loved chicken even more accessible to people. He has held several senior positions in finance and operations during his nine year tenure at KFC, and briefly supported KFC Germany as Head of Finance.

He is the Managing Director of Chopstix, the UKs largest Asian-inspired QSR, and has been at the helm of the company since 2018. 

Highly respected within the hospitality sector, He has over 30 years’ experience in a number of key roles within multinational organisations, including Fine Food Capital, where he was Development Director, and Deloitte, where he was Director of M&A specialising in the licensed retail sector. Prior to that, Jon held senior management posts with both Punch Pubs and Whitbread. 

Working closely with Chopstix co-founders, Sam Elia and Menashe Sadik, he has overseen the rapid growth of the group, which comprises Chopstix Noodle Bar, the UK’s largest Asian QSR brand, Yangtze and Chozen, following a recent acquisition. The group’s total number of Asian QSR sites currently sits at over 150. The fast-growing group comprises locations across the UK and Ireland through a mix of equity stores and franchise sites, and has long-term ambitions to reach over 300 sites across Europe by 2027.

He is the founder of Crêpeaffaire, an international market-leading chain of QSR crêperies, and the co-founder of Frizzenti and Liberation Cocktails, the international wine and cocktails brands.

He is the CEO of Entertainment Ventures Group International, a fund dedicated to the leisure and hospitality sectors.

He started his career with Regent International Hotels, followed by senior marketing, strategy and general management positions at Citibank, Procter & Gamble, H.J. Heinz and Viacom, spanning 9 countries on 3 continents. Prior to founding his businesses, Daniel was a Management Board Director at Eurotunnel PLC/SA.

He is a Dutch & German national and speaks English, French, German, Dutch and Spanish. He is a graduate of Ecole Hôtelière de Lausanne and holds an MBA from The Thunderbird School of Global Management.

Daniel is a non-executive director at Frizzenti and Liberation Cocktails. He is a speaker and MBA mentor at London Business School.