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Weekly Global News Wrap Up
McDonald's plans to add self-order kiosks to 1,000 stores each quarter
12 Jun 18
The global brand's modernisation programme will take place for the next eight to nine quarters.
Deliveroo to invest £5 million in UK restaurants as ‘innovation fund'
22 May 18
The online food delivery company is also set to expand its Editions delivery-only super kitchens.
McDonald's selects Ingenico as long-term payment solution provider
22 May 18
The company will handle the global brand’s cashless transactions for the next five years.
Chipotle launches flat screen panels to speed up off-site process
15 May 18
It is spending almost $10,000 a restaurant to add flat-screen panels that will allow workers to fulfill off-site orders more quickly.
EXCLUSIVE: Pizza Hut UK Discuss Driving Customer Experience through Technology
8 May 18
Following the recent rollout of Qkr!
Chatbots are being used by Boost Juice and other QSRs to disrupt the rules of customer engagement
2 May 18
From its inception, the conversation on the use of chatbots in 2018 continues to be a polarising subject.
Online ordering OrderYOYO raises £4.7m to expand across Europe
24 Apr 18
This Series A financing takes OrderYOYO’s total funding to £8.5m.
Pizza Hut rolls out new payment app across UK restaurants
10 Apr 18
Qkr! with Masterpass will monitor your visit in Huts nationwide and offer guests a range of ‘money can’t buy prizes’.
Wagamama launches new payment app with Mastercard
27 Mar 18
The Wagamamago app is available to download now for both iOS and Adriod.
PizzaExpress releases new app with technology platform Flyt
26 Mar 18
Customers are now able to pay and go in under a minute by using the app at 470 sites.
Starbucks to pilot ‘bean to cup' traceability with new technology
26 Mar 18
It is adding a new ingredient to take “bean to cup” transparency to the next level.
McDonald's UK is taking it slow in experimenting with new media buys
20 Mar 18
McDonald's UK chief executive Paul Pomroy said they can't ever be ahead of the curve.
PizzaExpress renews contract with Cloudfm for £50m
20 Mar 18
Cloudfm will continue managing planned and reactive maintenance at more than 490 sites across the UK.
Delivery Hero picks NewVoiceMedia as contact center partner
20 Mar 18
Delivery Hero selects NewVoiceMedia to transform its global customer experience.
CockaDoodleMoo launches mobile ordering service
19 Mar 18
Its guests can now place an order for collection or delivery via their app or the CockaDoodleMoo website.
Technology and health challenge out-of-home food and drink sector
13 Mar 18
Healthy lifestyles are transforming the way consumers eat out, while hospitality is facing a post-Brexit crisis in recruitment.
Box Burger to launch a digital ordering service
13 Feb 18
The new ordering service will be available seven days a week from 5pm for collection or delivery.
Platform Pizza launches digital ordering
30 Jan 18
After the roll out of the digital ordering platform, the brand hopes to follow this up with their mobile ordering app soon.
Pizza Hut's organic traffic increases 50%
4 Dec 17
The pizza brand launched a vast project to redesign its websites through a partnership with BRIDGE.
Le Pain Quotidien introduces refrigerated Grab & Go cabinet in Soho site
29 Nov 17
The cabinet has completed a successful field trial in the UK fast food outlet.
A fifth of Brits order Domino's through Amazon's Alexa
10 Oct 17
The company estimated that voice payments will increase in use by four times.
EasyJet founder to launch a takeout delivery service to rival Just Eat
10 Oct 17
According to Bloomberg,...
Greggs trials new home delivery service with UberEATS
10 Oct 17
The service launched in Newcastle on 2 October, and is available exclusively on the app.
HOP Vietnamese trials cashless payment
10 Oct 17
The brand aims to be part of the cashless economy in its in Coleman site.
Augmented reality apps increase restaurants' profits in gaming hot spots
3 Oct 17
A study noted that close proximity to PokéStops increased average customer numbers at all restaurants.
7Bone launches new online ordering technology powered by Preoday
3 Oct 17
The rollout of the new platform is initially planned at the restaurant’s Reading branch.
Vital Ingredient improves app, online features
26 Sep 17
A payment method has been launched on the brand's online ordering platform.
Lynx Purchasing introduces Online Savings Calculator
24 Aug 17
It calculates the savings an operator can make across a wide range of services.
How Pizza Hut Franchisee AmRest Holdings Has Driven Customer Engagement with Its Mobile Loyalty Program
13 Jun 17
More businesses are now realizing the importance of customer loyalty, especially in the restaurant industry.
Chipotle launches online interactive dietary options page
7 Jun 17
Customers at Chipotle Mexican Grill can build specifically customised meals.
Vita Mojo raises over £2 million from crowdfunding
23 May 17
Vita Mojo is a fast-growing restaurant chain and software company.
Mitchells & Butlers adopts Flyt platform by Flypay
16 May 17
The UK operator of restaurants, pubs and bars announced a partnership with Flypay.
Caffè Nero partners with Yoyo Wallet to launch first mobile payment & loyalty app
3 May 17
Yoyo Wallet and Caffè Nero launched the coffee brand’s first mobile payment and loyalty app.
Kafoodle offers 'labelling lifeline' to caterers
2 May 17
Menu management and compliance software company Kafoodle is offering a lifeline to businesses.
Fresh from Warrens provides mobile ordering to Derriford hospital
25 Apr 17
Powered by Preoday’s technology, the new service, “Fresh From Warrens On the Go”, will enable staff, visitors and patients to...
Just Eat Launches Food Tech Seed Programme
18 Apr 17
The company invested in five Food Tech companies of the future.
Deliveroo to launch new platform enabling restaurants to reach new audiences around the world
11 Apr 17
Deliveroo Editions will enable restaurants to reach new customers around the world, without needing high street premises.
Domino's and Starship launch EU pilot program for autonomous robots
4 Apr 17
Starship Technologies and Domino’s Pizza announced a European pilot program for pizza deliveries using autonomous robots.
Tahola launches next-gen analytics for UK operators
28 Mar 17
The business analytics experts for the hospitality industry is bringing predictive analytics to the sector.
McDonald's Launch Mobile Ordering
21 Mar 17
Mobile ordering app launched in UK.
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