Customer Experience
Delivery, takeaway sales slip YoY as more customers opt for out-of-home eating
Delivery, takeaway sales slip YoY as more customers opt for out-of-home eating
The focus for operators is turning repeat customers into loyal advocates, an analyst said.
The key trends and changes QSRs need to keep in mind to dish out a post-pandemic customer experience
Worldline’s Lee Jones provides insights on evaluating a brand’s digital transformation strategy, responding to consumer behaviour changes and loyalty trends.
