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1. Weekly Global Wrap: Subway unveils 'new' restaurant for Netflix tie-up; McDonald's to double down on AI by 2027; Starbucks shutters pick-up only stores 2. Shake Shack posts 20% YoY rise in licensed revenue in Q2 3. McDonald’s cuts over 2,000 jobs despite profit jump 4. Papa Johns net loss widens to £22.3m in 2024 5. Restaurant operator Tasty to rebrand as Bow Street GroupResource Center
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Broken tech systems cost QSRs speed, accuracy, and loyalty
Consistency is critical to improving customer service.