Staffing

Prezzo launches rewards scheme for employees

The scheme sees employees being given free membership to Epoints, allowing them to earn cash back on purchases.

Fridays targets apprentices as it launches refreshed scheme

Every apprentice will have access to an online learning platform that includes a tailored learning plan, e-learning resources and a ‘skills radar’ to track progress against various milestones.

Pret A Manger to increase pay this April

The company will invest over £9.2 million to raise hourly rates amidst sector-wide labour shortages.

2021: Year in Review

We look back at the highs and lows of the British multi-site restaurant industry these past twelve months.

Six out of ten staff say job satisfaction would improve if venues introduced relevant tech: study

The challenges faced by the industry in the last 18 months has brought its reliance on technology fully into the spotlight.

Amidst labour shortages, QSR customers are expecting more from staff

48% say that staff must know where the food is sourced from whilst 58% expect staff to have the “knowledge and foresight” to recommend menu items.

Domino’s to create 650 new jobs in Ireland

It also has to open an additional 10 stores over the next two years.

Papa John’s introduces cashless tipping for staff amidst recruitment drive

This follows a trial over the past year in 20 of our stores across the UK

How can chains balance customer acquisition and managing reduced staff numbers?

Flipdish UK country manager Fionn Hart makes a case for digital interface solutions as an answer.

Domino’s Pizza planning to hire 8,000 delivery drivers in UK and Ireland

This marks the second hiring spree of the year for the company.

Labour, materials shortages driving up price inflation: report      

The CGA Prestige Foodservice Price Index predicts continued inflation over the remainder of 2021.

Prezzo, Itsu announce pay rises amidst recruitment crisis

The sector is refining their approaches to staff retention.

Costa Coffee gives 5% pay rise to 14,500 staff

The coffee chain is also recruiting 2,000 more workers.

Wagamama warns of price hikes as it faces recruitment struggles

CEO Thomas Heier also revealed plans to expand the 147-strong UK chain.