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FOOD SERVICES | Staff Reporter, UK
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Deliveroo announces new POS integration system

The delivery company expects the move to save restaurants millions of pounds.

Aiming to assist restaurants in streamlining their order processes, Deliveroo has announced that it is rolling out its Point of Sale (POS) integration system.

The company enabled the integration by creating a new API (application programming interface), available through a newly-launched Deliveroo developer portal, which allows POS companies and restaurants to integrate with Deliveroo’s order system.

The Developer self-serve portal allows POS companies and restaurants to access, test and manage their integration with Deliveroo’s API themselves, so POS companies and tech-savvy restaurants can integrate with Deliveroo directly in  2 weeks.

Deliveroo expects the measure will save restaurants millions of pounds. Currently, 500 restaurant sites are already using integration and the food delivery company anticipates this to increase to thousands by the end of the year.

“Our partners have told us that integrating with their sales systems is a key way for Deliveroo to help make delivery easier for them and that’s why we’ve invested in making this happen. By doing this through an API we’ve made integration as straightforward as possible regardless of what kind of system a restaurant is using for point of sale. Cutting out needless time inputting orders into sales systems allows front of staff to focus on delivering an amazing dine in experience while boosting revenues and orders through delivery,” Deliveroo chief technology officer Mike Hudack said.

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