McDonald’s sets up new Restaurant Experience Team

It will also introduce three new global category management teams focused on beef, chicken, and beverages and desserts.

McDonald’s has introduced a new Restaurant Experience Team to enhance its operations and efficiency.

The new team will bring together Operations, Supply Chain, Franchising, Development, Restaurant Design, Delivery, and Speedee Labs.

McDonald's will also introduce three new global category management teams focused on beef, chicken, and beverages/desserts.

“It just felt to me we could be moving faster,” said Chris Kempczinski, CEO and chairman of McDonald’s Corporation, in a LinkedIn video. “And being able to move faster meant again that we needed to be working in a more horizontal way, and moving faster on the implementation, I think, is going to be key for us to see the benefits associated with these big ideas.”

To lead this effort, McDonald’s has tapped Jill McDonald, currently President, of International Operated Markets (IOM), to the newly created role of Chief Restaurant Experience Officer, effective 1 May.

“Jill will also resume overall responsibility as the lead for our restaurant platform, working closely with Brian Rice and the technology team,” Kempczinski said.

Follow the link for more news on

McDonald's

Also Read

Doner Shack secures first US franchisee

Weekly Global Wrap: Wendy's announce new customisable Frosty options; Orange on pizza divides consumers; Mixue dethrones McDonald's as world's largest fast food chain

Since you're here...

...there are many ways you can work with us to advertise your company and connect to your customers. Our team can help you dight and create an advertising campaign, in print and digital, on this website and in print magazine.

We can also organize a real life or digital event for you and find thought leader speakers as well as industry leaders, who could be your potential partners, to join the event. We also run some awards programmes which give you an opportunity to be recognized for your achievements during the year and you can join this as a participant or a sponsor.

Let us help you drive your business forward with a good partnership!

I want to download the media kit