, UK

Costa Coffee trials new look in response to COVID-19

The Argyll St. store features a street-facing counter for customers who prefer to not enter inside the premises.

Costa Coffee is trialling a new look at one of its flagship stores in response to the impact of COVID-19.

New and returning customers visiting the Costa Coffee store on Argyll St, London, will be welcomed by a refreshed look and feel and an enhanced digital offering.

“The Argyll Street store is a unique space situated within an old building just off Oxford Street. It was the perfect location to trial a new store design as we continue to explore a post COVID-19 space,” Connie Emerson, global retail director at Costa Coffee, said.

The store has a newly designed street-facing counter for customers who prefer to not enter their premises. Customers are now able to collect pre-ordered drinks by using Costa Coffee’s mobile ordering service via the Costa Coffee club app.

Inside, the store has been equipped with protective equipment and hand sanitiser stations.

“We have re-imagined a new store focus; one where visitors to the store can meet friends and take time out in our warm and relaxing seating areas, and give those looking to just grab a coffee on the go a quick and easy limited contact service through a re-designed digital-only ordering service,” Emerson added.

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