FOOD SERVICES | Staff Reporter, UK

Moto to launch click-and-collect food ordering scheme in 48 sites

The service includes their on-site brands and the company’s Burger King outlets.

Motorway service operator Moto is launching a click-and-collect food ordering scheme at 48 of its sites in June.

Utilising QikServe’s Preoday product, the service will include Moto’s on-site brands and will start with the company’s Burger King outlets.

The scheme will allow customers to use a mobile phone to browse the menus of Moto’s food brands, select a site and pick-up time, and pay for their order. Their food will be ready at the specified time at a special collection point or it can be delivered to their vehicles.

Orders can be placed with multiple outlets, allowing collection times to be synchronised.

“It’s our duty to provide customers with a safe place to stop, a chance to get refreshments and refuel. But more than that, it’s our goal to provide an exemplary service and go that extra mile, ensuring guests enjoy their experience with us. Our new click and collect service will help us achieve this, removing the least enjoyable part of any motorway service area – the queue – and providing guests with the smoothest of customer journeys,” Moto IT director Guy Latchem said in a media release.

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