Costa Coffee named UK’s favourite coffee shop for the 13th year running

A survey of 5,000 UK consumers voted for the coffee chain.

Costa Coffee has been named the UK's favourite coffee shop for the 13th year in a row, according to a survey of over 5,000 UK consumers conducted by World Coffee Portal. 

The survey asked participants to name their favourite coffee shop, and Costa Coffee came out on top. 

Despite the challenges posed by the pandemic and rising costs of living, Costa Coffee has maintained its position as an indispensable part of UK lifestyles. The company provides consistent quality, convenience, experience, and value across various locations, including coffee shops, Express machines, travel hub locations, drive-thru stores, and at-home options. 

Costa Coffee has continued to invest in its UK business by launching innovative new food and drink menus, installing the first Costa Express's Hot and Iced Drinks self-serve machines, and introducing a plant-based milk exclusive to Costa Coffee.

“The number 13 may be unlucky for some, but we are thrilled to have been voted the Nation’s Favourite coffee shop for the thirteenth consecutive year. This would not be possible without the hard work and passion of our talented baristas and the ongoing support of our franchisees, partners, and suppliers,” Nick Orrin, Interim UK&I Managing Director of Costa Coffee said.