PizzaExpress releases new app with technology platform Flyt
Customers are now able to pay and go in under a minute by using the app at 470 sites.
The new PizzaExpress app promises to give customers back hours of their lives. A recent survey by PizzaExpress found that as a nation of time-poor brits 69% of consumers found waiting to pay the bill the most frustrating part of eating out. Now, thanks to Flyt’s best-in-class technology, customers are now able to pay and go in under a minute.
The waiter-less experience starts from the moment a customer is seated in the restaurant. When their order is taken, they are given a table number and when ready to leave, they simply open the app, pop in their table number, view the bill, pay and leave. Guests no longer need to ask for the bill and get the attention of the waiting staff to give them a four digit code.
The new PizzaExpress app runs on Flyt’s technology platform, with the industry leading ‘Pay at Table’ and an ‘Integrated Vouchers’ service from Eagle Eye, also being integrated. The technology positions PizzaExpress as the first restaurant brand in the UK to offer an entirely waiter-less payment solution, combined with customer rewards. It will be available across all 470 PizzaExpress restaurants.
Discussions regarding the next chapter in the partnership are already underway with PizzaExpress keen to progress with further innovations available through Flyt, such as EPoS-integrated delivery.
Timothy Love, senior marketing manager of PizzaExpress said, “We are always looking at ways we can improve our customers’ experiences and our new app will do just that. The ‘pay at table’ function by Flyt is perfect for those who would rather spend time eating our delicious pizza than sorting out the bill. By listening to our customers, we’ve understood what’s important to them and are introducing a more personalised service, including bespoke rewards. We don’t call it PizzaExpress for nothing.’
Tom Weaver, CEO of Flyt added, “We’re delighted to welcome PizzaExpress to the Flyt platform. They join other household names taking advantage of easy to integrate digital services. The addition of PizzaExpress to the Flyt platform brings the total number of UK sites able to offer these digital services to their customers to more than 2,300. This news firmly establishes Flyt as the universal integration platform for operators looking to link digital experiences to physical environments in hospitality. We are proud to be part of the PizzaExpress journey and committed to making this new strategic partnership elevate the PizzaExpress experience to even greater heights for customers dining with such a pioneering brand.”
