TECHNOLOGY | Staff Reporter, UK

Uber Eats now allowing restaurants with their own drivers to use the app

The new option for restaurants is now live in 100 towns and cities across the UK and Ireland.

Over 50,000 restaurants with their own delivery drivers can now serve customers on the Uber Eats app.

The new service is now live in 100 towns and cities, giving restaurants the option to use their own delivery drivers or access independent couriers via the app.

Previously, Uber Eats was only available to restaurants who wanted to offer delivery using independent couriers available on the app itself.

The new delivery option is expected to provide Uber Eats users with a vastly enhanced selection of restaurants to choose from. Currently, Uber Eats is partnering with 10,000 restaurants in 100 towns and cities across the UK, and expects this number to more than double in 2019.

Accompanying this is a new service fee structure and self-service sign up tool designed to hasten the process for restaurants to partner with Uber Eats.

“We want to help as many restaurants as possible open their virtual doors and unlock the value of their business with food delivery. That’s why we’re opening our technology up for all restaurants who want to grow their business with Uber Eats. Whether that’s helping a family run fish and chip shop make their first delivery or supporting a household favourite serve more customers. We strongly believe this will help restaurants big and small thrive long in to the future, while vastly enhancing selection for users," Toussaint Wattinne, General Manager, Uber Eats UK & Ireland said.

In terms of fee differentials between the two services, Uber Eats explained to QSR Media that it will be 13% for restaurants who use their own delivery drivers and 30% for restaurants who access independent couriers via the Uber Eats app.

Whilst restaurants are welcome to sign up for both delivery options, businesses cannot switch such options in real time.

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