Flyt will be the first integration platform for KFC in enabling home food delivery by third party providers.
Delivery orders will be entered directly into the KFC EPOS and kitchen via the Flyt platform. The Flyt integration will help KFC continue improving the experience for consumers who order food through delivery partners such as Just Eat. It also aims to improve the synchronisation of the arrival time of a rider with the food being ready and reduce time and potential errors made in double entering incoming delivery orders.
KFC UK & Ireland chief information officer Brad Scheiner said, “We are constantly in search of real innovation which allows us to increase efficiencies and further improve the service we provide to our customers. We chose Flyt as an integration partner for delivery to help us achieve exactly that. Now, orders placed through Just Eat will be processed through the Flyt platform, allowing seamless menu sync and order placement into our EPOS system and kitchen. For our customers, they continue to place their orders through their preferred delivery provider, however, they will reap the benefits of improved accuracy and speed in the delivery experience."
Scheiner added, “We join the Flyt platform at a very exciting time for the business. Currently, we have over 900 restaurants in the UK and Ireland, and we plan to expand our delivery service over the coming year.”
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