Tortilla launches apprenticeship programme to grow internal talent

Internal promotions are up 15% following its launch.

Tortilla launched its apprenticeship programme that upskills existing employees to enter senior leadership positions.

The scheme has improved crew engagement, satisfaction and has become a key recruitment tool. “Before launch, 48% of crew were internally promoted to management positions and we’re now at 63%,” Tortilla’s head of people Nicki Sahota said.

Tortilla currently has 20% of crew supervisors enrolled in the programme and says they have had 100% retention to date.

Following the programme’s initial success, Tortilla plans to continue expanding the scheme by adding more accredited management courses and onboarding all new crew to the programme.