HUMAN RESOURCES | Staff Reporter, UK

Carluccio's names new chief operating officer

The Italian all-day restaurant group has appointed Peter Casey to the position.

Casey’s career experiences bring a wealth of retail and hospitality expertise to Carluccio’s. He joins from the SSP Group where he worked on brands including Starbucks, and M&S Simply Food, driving the strategic development of the business and establishing a new operational structure as the COO of UK & Ireland, . Prior to that role, he has held director positions at Home Retail Group’s Homebase and Aldi.

Sarah Murray, who has been with Carluccio’s since the group’s outset in 1999, moves from COO to the newly created role of Guest Experience Director. She will work closely with CEO Neil Wickers, HR, marketing and the operations team enhance the brand’s guest experience.

Carluccio’s chief executive Neil Wickers said, “I am pleased to welcome Peter to the company. He brings strong customer, people and brand credentials, with relevant experience from several multi-site businesses. His strategic background and proven operational expertise will strengthen and bring new skills to the executive team.

Sarah is a highly-valued member of the management team and her in-depth brand knowledge makes her ideally placed to evolve the Carluccio’s customer journey and experience. I very much look forward to working with them both as we continue to develop the brand.”

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