Pizza Hut deploys robot waiters in Asia
Pizza Hut has partnered with Mastercard to deploy robot waiters called Pepper in restaurants in Asia.
According to Mastercard, diners can initiate engagement by greeting Pepper and pairing their MasterPass account by either tapping the Pepper icon within the wallet, or by scanning a QR code on the tablet that the robot holds.
After pairing with MasterPass, Pepper will be able to help diners with personalised recommendations and offers, additional information, and assistance in checking out and paying for items.
“We are excited to welcome Pepper to the Pizza Hut family. Core to our digital transformation journey is the ability to make it easier for customers to engage, connect and transact with Pizza Hut,” said Vipul Chawla, Managing Director of Pizza Hut Restaurants Asia.
“With an order-and-payment-enabled Pepper, customers can now come to expect personalized ordering at our stores, reduce wait time for carryout, and have a fun, frictionless user experience,” Chawla adds.
