It is spending almost $10,000 a restaurant to add flat-screen panels that will allow workers to fulfill off-site orders more quickly.
According to chief digital and information officer Curt Garner, the move will improve the additional production lines - dedicated to digital, online and catering orders - that Chipotle has added to supplement the front lines that serve in-store diners.
Bloomberg reported that with the new screens, which are already in place at 300 locations and will grow to 900 by the end of the year, employees see images of an order’s ingredients, instead of words, and labels are printed automatically instead of handwritten. The new system makes it easier and quicker to train workers, and orders are more accurate.
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