, UK

McDonald's selects Ingenico as long-term payment solution provider

The company will handle the global brand’s cashless transactions for the next five years.

McDonald’s, together with its franchisees, in the UK and Ireland announced that it has selected Ingenico Group to handle the global brand’s growth in cashless transactions.

This is in response to a growing number of sites in the UK where electronic payments have overtaken cash. Currently, customers of McDonald’s UK are able to pay for the brand’s signature offerings via their Click and Collect app, through in-restaurant self-service order screens or when using a Drive Thru.

“We believe that this payment solution is one of the most advanced in the retail sector and is a critical component to delivering excellent experience for our customers. Leveraging Ingenico’s experience of implementing complex payment programmes, our teams have been able to deliver the new service ahead of schedule, on budget and with the outstanding performance level we expected. Ingenico’s payment security expertise, scale and commitment to innovation give us the confidence that we have the right partner to support our needs now and into the future,” Jon Braithwaite, Director of IT, McDonald’s Restaurants Limited, said.

Ingenico says it has worked closely with McDonald’s and its franchisees to deliver the technology in order “to cope with the forecasted growth of cashless payments”, as well as new payment technologies such as Apple Pay and Google Pay.

“Throughout its history, McDonald’s has been a leader in customer service innovation. Ingenico is very proud to be able to play a part in that story, speeding up service, adding new payment options and staying ahead of the pace,” Ian Benn of the Ingenico Group added.

(Photo credit: McDonald's UK)

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