Research
Restaurants, pubs’ January sales up 3% on pre-COVID-19 levels
Restaurants, pubs’ January sales up 3% on pre-COVID-19 levels
Regions are “in good growth” whilst London remains in the red.
An uptick in consumer confidence about safety and the easing of COVID-19 restrictions...
Online reviews can predict the failure of 7 out of 10 businesses, study claims
Researchers have developed a tool that uses customer ratings to analyse restaurants’ likelihood of success.
Five trends that will shape food-to-go recovery
2022 will be a year for reflection, innovation, concept development and new ways of doing business, an analyst said.
Easing of COVID restrictions nudges up out-of-home drinks sales
CGA is cautiously optimistic that pubs, bars and restaurants can build their sales over the coming weeks.
Shopper confidence at ‘lowest levels’ despite removal of COVID-19 restrictions
89% or nearly nine out of ten shoppers expect food prices to rise.
Limited to no meat intake for nearly half of Brits: study
Meat reduction has returned to around the level seen in 2019 following a dip in 2020, Mintel said.
Fourth-quarter openings deliver positive signs for hospitality as Plan B restrictions set to end
Licensed premises recorded a 1.6% net increase in the last three months.
Five potential shopping trends in 2022
IGD also analysed how Omicron shook up Christmas shopping.
No such thing as too much coffee? Gen Z most likely to disagree, study says
Further analysis from YouGov also shows that Brits do most of their drinking at home or work.
Six out of ten staff say job satisfaction would improve if venues introduced relevant tech: study
The challenges faced by the industry in the last 18 months has brought its reliance on technology fully into the spotlight.
Pub, restaurant sales steady in November but concerns mount over latest COVID-19 measures
Trading is still down in London with consumers remaining hesitant to dine-in.
Staffing crisis “damaging” customer experience in QSR
59% of team members also admitted that customer experience is suffering in their venue due to lack of staff.
Shopper confidence rises as Christmas nears
67% of shoppers believed that Christmas is a time to “splash out on food and groceries.”
Amidst labour shortages, QSR customers are expecting more from staff
48% say that staff must know where the food is sourced from whilst 58% expect staff to have the “knowledge and foresight” to recommend menu items.
2022 menus should consider provenance, innovation: Bidfresh
53% of consumers are actively counting calories or checking sugar content.
UK restaurant insolvencies up 31% in last quarter
Accountancy group UHY Hacker Young expects many more insolvencies to come as creditors begin to pursue debts.
Delivery, takeaway sales slow in October as dine-in confidence builds
At-home sales, however, are still 98% higher than 2019 levels.
Commentary
How restaurants can own more customer relationships