Costa Coffee trials self-service kiosks in eight of their stores

The brand’s Long Lane outlet was the first to try the new kiosk.

Costa Coffee has partnered with EPOS provider WRS System in designing a new self-service kiosk, now being rolled out on a trial basis in eight of its stores.

According to WRS System, the kiosk is expected to increase transaction speed whilst simultaneously reducing wait times for customers.

After trying out Oxhoo’s Eli Kiosk in Costa’s Lewisham outlet on 19 August, Costa worked with WRS System in making a new kiosk design which was later installed in its Long Lane store last 25 September.

WRS System has partnered with Costa since 2011 and is now supporting over 3600 terminals for the coffee chain.

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