,UK

Costa Coffee trials self-service kiosks in eight of their stores

The brand’s Long Lane outlet was the first to try the new kiosk.

Costa Coffee has partnered with EPOS provider WRS System in designing a new self-service kiosk, now being rolled out on a trial basis in eight of its stores.

According to WRS System, the kiosk is expected to increase transaction speed whilst simultaneously reducing wait times for customers.

After trying out Oxhoo’s Eli Kiosk in Costa’s Lewisham outlet on 19 August, Costa worked with WRS System in making a new kiosk design which was later installed in its Long Lane store last 25 September.

WRS System has partnered with Costa since 2011 and is now supporting over 3600 terminals for the coffee chain.
 

Join QSRMedia UK community
Since you're here...

...there are many ways you can work with us to advertise your company and connect to your customers. Our team can help you dight and create an advertising campaign, in print and digital, on this website and in print magazine.

We can also organize a real life or digital event for you and find thought leader speakers as well as industry leaders, who could be your potential partners, to join the event. We also run some awards programmes which give you an opportunity to be recognized for your achievements during the year and you can join this as a participant or a sponsor.

Let us help you drive your business forward with a good partnership!

The brand previously revealed it will open ten sites this year.
The burger is available until 31 January in Absurd Bird sites.
The company operates 18 restaurants in the UK.
This will be the fifth London site for the Australian chef.
She joined Papa John’s in 2015 as senior director for digital marketing and most recently served as senior vice president for customer experience.
274 million orders were processed in the fourth quarter of last year.
This effectively ends a takeover bid from the Issa brothers' EG Group.
The company will invest over £9.2 million to raise hourly rates amidst sector-wide labour shortages.
Founded in 2017, it already has a presence in ten countries, including the US, UK and Australia.
The move is expected to create 1,000 jobs and 4,000 over the next three years.
Deliveroo, meanwhile, reported a 117% surge in plant-based ordering across the UK since Veganuary 2021.
It also has plans to grow in Edinburgh in the next few years.
Sales in December 2021 ran at approximately 63% of 2019 levels.