Overall, sales at the privately held chain have fallen in each of the past two years.
According to New York Post, Subway still controls 76% of the US sub sandwich market space, down from 82% in 2013. The article also reported a long-time Subway franchisee saying that technical problems have long delayed the rollout of the loyalty program.
As such, there is a growing concern among franchisees that management is not up to the task of turning around the business.
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