KFC appoints DHL and QSL for supply and distribution management
They will focus on innovation, quality and reliability in the UK foodservice distribution market.
KFC has appointed DHL and QSL to manage the supply and distribution of food products, packaging and consumables for over 850 restaurants throughout the UK, as part of its ambition to revolutionize the UK foodservice distribution market.
For the first time, DHL is partnering with specialist foodservice logistics provider QSL to deliver a service tailored to the needs of KFC. DHL will manage the physical warehouse and distribution service, with a greater focus on innovation, quality and service performance.
The key areas of focus will include reducing logistics-related emissions to net zero over the life of the contract, optimising delivery scheduling to provide a faster turnaround of orders, and greater integrity of food during transportation allowing for even fresher products upon arrival in KFC restaurants.
Having partnered with KFC across Europe since 2011, food logistics specialist QSL brings its expertise in the form of crucial demand planning and stock management, with dedicated IT solutions. QSL will also manage operational purchasing for KFC as well as accounting for its operations.
“To date there has been little variation in foodservice logistics but we have specifically chosen DHL and QSL for their reputation for innovation in logistics across other industries,” said Jens Hentschel, supply chain director for KFC.
“We are rethinking all of our internal and external processes, and placing distribution and logistics at the heart of our new supply chain strategy. We want to deliver a new level of service to our restaurants and franchise partners, improve the quality of service to our customers and reduce our environmental impact – all to a level that has never been done before. It’s an ambitious plan, but by working closely with our partners DHL and QSL we’re confident that we’ll be able to deliver against our strategic ambitions,” Hentschel added.
