Research

January inflation drops to half of December YTD average: report

However, this might just be a “temporary respite”.

Nearly three-quarters of hospitality businesses still reliant on manual allergen management processes: survey

This is said to translate to employees’ lack of confidence in relaying allergen information to customers.

Almost six in ten food operators seen to adopt self-serve kiosks in 2020: study

Main consumer attractions of this kind of technology are privacy and control.

Over six in ten restaurateurs see better ROI from Facebook: survey

Costs remain a major concern for brands wanting to implement new technologies.

Greggs tops latest YouGov rankings

The bakery chain also took the top spot for the most improved UK fast food and pub brand.

Spike in customer expectations on ‘quality' vegan items seen during Veganuary: study

Reviews mentioning “vegan” on foodservice feedback platforms during the month was up by 104% over the past year.

65% Brits consumed meat-free foods in 2019: Mintel

The sales of vegan food items have risen by 40%.

Bars outperformed pubs, restaurants in like-for-like sales during festive season

The eat and drink out sector posted a collective like-for-like sales growth of 2.5% year-on-year in the six-week holiday season.

New, emerging operators predicted to "swiftly" replace some closed locations

CGA details other developments they expect to happen in 2020.

Foodservice overall price steady in October: report

There was also a pick up in inflation in fruit and fish categories.

33% of British grocery shoppers wary of ethical impact of food eaten: report

Veris Strategies suggested that circular food strategies need to be reframed so that “morally conscious approaches” can be better promoted.

Cold food, booking problems drive negative reviews during Christmas season: Feed It Back

Meanwhile, people skills and service were said to drive positive reviews over the festive period.

2019: Year in Review

We look back at the highs and lows of the UK multi-site restaurant industy these past twelve months.