Research

Thai, American outlets in Britain's high streets rise over the past five years

Chinese and Spanish restaurants, in contrast, appear to be on the decline.

GBK's Midlands customers most likely to enjoy a beer with their burger

Beef burgers also take the top spot for burger orders in the area.

Almost half of coffee drinkers consume plant-based coffee out of home: study

Now a daily habit for more than three million Brits, plant-based coffee is no longer niche.

TGI Fridays, Five Guys amongst "most fun" hospitality brands: study

New research suggests that ‘fun’ is a key element many guests look for when deciding where to visit.

Beef burgers still most popular order at GBK's London restaurants

28% of Londoners will ask for extras when ordering.

Shoppers lose patience with cash-only businesses after five months, study claims

Consumers from Birmingham reportedly expect to have a cashless option within 3.5 months.

Chart of the Week: Pizza, ethnic categories have higher customer satisfaction scores

Four other categories have higher ratings compared to the overall rating for QSRs.

‘Significant' inflation seen in fish, dairy, soft drinks, oils & fats

Eight of the ten categories in the FPI have experienced inflation.

EXCLUSIVE: Customer dissatisfaction a risk worth almost £4 billion, study warns

Customers that have a good experience in a QSR spend more per visit.

Gourmet Burger Kitchen's Scotland customers most likely to enjoy alcohol with their burger

They are also the most likely to order onion rings with their burger.

Costa Coffee voted ‘UK's favourite coffee shop'

This is the ninth consecutive year that the brand has won the honour.

Abokado launches 'Better Breakfasts' range

The month-long campaign includes wellbeing sessions for their staff.

Confidence in the restaurant sector remains fragmented, study claims

Patchy confidence levels are prompting leaders to scale back expansion.

GBK's east of England customers "most likely" to go veggie or vegan with burger choices

Customers from that area are also the least likely to order alcohol.

Healthy eating conversations by brands on social media could backfire, study warns

Brands are advised to be more aware of topics that spark debate.